The ice cream is good, which is the only reason for the second star. As for the missing 3 stars, I recently came here after a hike. I checked the business hours on their website as well as google before coming. Both said they closed at 9. I got there at 8. They served the person in front of me, and right as I started my order, they abruptly pulled down the window. The least Iād expect is a āsorry were closedā, and I wouldāve understood. However, they just closed the window in my face. The lack of manners was extremely unprofessional, and rude. As I was walking away, another man walked up. I informed him they were closed. He was confused as well, considering everywhere said 9pm. Please update your schedules to avoid confusion, and train your staff on customer service, because no costumer should have the...
Ā Ā Ā Read moreI was so excited to go to mr. twisty! iāve I always loved the little eyes that they put on the ice cream! but this what is my first time this summer going there since last year and I was so excited! but when I got my ice cream they didnāt even have the famous candy eyes on it! iām so sad because thatās what i was looking forward to! itās my favorite part about that place! but i understand itās hard with covid! thank you for replying and i still love the ice-cream there! itās so yummy! hope to see the eyes back soon! i did not mean to sound rude. i just...
Ā Ā Ā Read moreIncorrect winter timings. This place is closed during winter time.
We've been there in the summer time and it is a great place. Amazing ice cream. We live about 40 minutes away and still think it is worth the drive for this ice cream. However, it seems the timings, during the winter time, are not correct. It seems this place IS CLOSED during winters. We've made 2 hikes there this winter, after looking at the Google and the website hours, only to find that the place was closed. That was disappointing. The timing needs to be...
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