El Papi Pollo — Restaurant in Stickney Township

I recently visited your establishment and purchased a chicken. Unfortunately, I was disappointed with the quality of the food. In my opinion, the chicken did not taste as though it had been freshly cooked. It seemed as if the chicken had been pre-cooked and then reheated, possibly as a time-saving measure. As a customer, I am willing to wait for my food to be prepared fresh, as I do not want to receive a meal that has been cooked twice.

Additionally, I noticed that an extra charge of over 3% was added to my bill because I paid with a credit card. It is disheartening to see this practice, which I have encountered frequently at various Latino-owned businesses. As a business owner myself, I believe that if I choose to offer my customers the convenience of paying by card, it is my responsibility to absorb the associated bank fees. Alternatively, if this cost is too burdensome, businesses should consider accepting only cash payments rather than passing these fees onto customers. Charging customers extra in this way feels like an abuse of trust, and in my view, it amounts to a form of exploitation.

I hope you will consider these concerns seriously, as they directly impact customer satisfaction...

Been wanting to check this place out for a bit. It was the big chicken standing there that was a bit creepy. The service was good. But it could improve. Please.. if your going to cook wear a hair net. If you are serving wear an apron. The chicken was different. The chicken seasoning almost tasted like chorizo. The man at the counter said it was a family recipe from Guanajuato. It was pretty good and a bit spicy. The prices are fair. I ordered a half chicken and it was two of us. And we still took food home. Beans and rice weren't special, just like any other mexican restaurant. I did like that they served in foam plates. Cozy place. Entrance on pershing. Parking in front and on the side right next to stickney...

Dined in at Papi Pollo on Pershing Rd. in Stickney. Service was fantastic, staff are friendly,professional and courteous. Establishment clean.Wash rooms clean. Food tasty and scrumdiliumtious! Didn’t wait long for food. Order was correct.Food prepared just right and very savory. Nice cozy little restaurant to eat at. Didn’t struggle to find parking. Temperature inside restaurant appropriate.Food is affordable. Not over priced. Definitely will return to eat there again.Roasted chicken moist and flavor is absolutely mouth watering. Horchata (Rice Water) very good. Lots of flavor to it. Recommend this place to anybody looking for some good authentic Mexican food. Lots of things to choose...