Subway — Restaurant in Stockton

I ordered a veggie patty sandwich from Subway, and when the Dasher went to pick it up, they said they don’t carry that anymore and asked me to cancel the order myself. If I canceled, I’d still get charged for food I never received — how does that make sense? When I said I wasn’t canceling, they suddenly offered to make a regular veggie sandwich instead, but then refused to issue the price difference. The veggie patty sandwich clearly costs more than a plain veggie one. The audacity of asking the customer to cancel and then refusing to make it right is ridiculous. Terrible service and zero...

I placed a pick up order for a footlong. I ate half of the sandwich and started to eat the other half later in the day. As I was eating my sandwich , I discovered a hair in it. I took a photo of the sandwich and presented it to the restaurant on 5/14/24. They told me I had to give them back the sandwich so they could give me a new one. Of course I did not have the sandwich anymore and wanted a refund, but they refused to give me a refund. I am upset and disgusted that this happened and would appreciate a full refund...

My husband I went in to order a platter for our meeting the next day, it was very short notice and we hadn’t ever ordered a platter from Subway. Ravinder greeted us with a smile and took such great care of our order and made everything nice and easy. She assured us everything would be ready by 9AM the next morning. Param was so nice and polite as well, this is one of the best Subway branches I’ve ever been in as far as cleanliness, product, service...