Dunkin' — Restaurant in Stonington

I waited at the speaker for 7 minutes and didn’t hear a “I’ll be right with you” or anything. I backed up and pulled forward again thinking they may have missed the “beep” as I am very familiar with the process for the employees. I waited there another 5 minutes and then decided to pull up to the window. The woman at the window asked if I had ordered, I told her the situation and that I wasn’t able to order at the speaker so I wanted to order at the window. She rolled her eyes and shut the window Then opened it again, to tell me to wait a couple minutes and proceeded to stand at the window with her back towards me. Then when I finally ordered it, it took another 10 minutes to receive my beverages. At this point there was a line behind me about 2 to 3 cars. I understand when people are busy, And as I said, I understand this industry well But the situation definitely could’ve been handled better. For reference, I came through the drive-through at...

This bunch was excellent this morning. I wish I could remember them each by name, but you know who you are this morning. I definitely noticed all the hard work as busy as you guys were and the high-quality service that you gave to every single person from the person at the register to the person in the drive-through to the person serving the drinks everyone was top-notch polite, kind, and ready to help. I have not seen this type of service since before the pandemic so please know how...

I had a mobile on the go order. Sat in line with one car in front of me at the window for 20 minutes. When I got to the window finally I sat another 10 minutes and watched them take their sweet ole time to make my order. Mind you it should’ve already been ready but they had no idea what I even ordered when it’s on the sticker that prints out. Good thing it was my day off. I would recommend NOT going here if you’re on your...