Was at a 13yr old birthday party on 9/1/18. The party attendant open the cake... pictures were taken and in the process the kids started screaming. That’s when we notice these flies that were on the frosting. Called Daddy's Dairy explained what happened and asked to have the manager contact us. She did but was super rude and didn’t even apologized. She did ask us to return the cake. When we got to the shop a young man addressed us by saying nothing at all, took the cake and the napkin that we had scrapped the bugs off, turned and aggressively dumped it in the sink. Walked over to the register and started taking money out. At that point I stopped because I realized what he was doing. I said, wait! No apologies? No remorse? He then said “my manager didn’t apologize over the phone? I said, no and neither did you...frankly the fact that you threw the cake away in the sink in front of us is rude and a total smack in the face. That when he told us he was instructed to do that by his manager. Wow!!! I asked to speak to the manager. He called her and while I was on the phone speaking to her the dial tone came on and I look up and the young man is on the phone. He then told us that Stoughton police were on their way. What? I guess police now handles civil issues. When they arrived they asked what was going on... we told them to ask the young man why he called them. 1 police went out back to speak to him... The 2nd stayed with us and decided to ask for my ID. I told him he didn’t need my ID. He then said it was an Arrestable offense if I did not give home my ID. I told him no, it not. He then said yes I will arrest right now. So I told him go ahead arrest me as I will not give him my ID. The 1st cop came back and was super polite spoke us and he apologized for our misfortune and we walked out with him. Since when do cops get envolves with customer issues? And asking someone for their ID makes them uncomfortable and makes them feel guilty of something in your eyes
They are so lucky that it was us.... they could have had super rude parents like the manager that was...
Read moreLots of flavors, pretty good ice cream but who doesn’t give out napkins in an ice cream shop. First of all the signage could be better. As a first timer you walk in and see a giant sign above the front counter with about 100 different flavors of soft serve. See no other signs about hard ice cream or frozen yogurt one would assume this is all they have. You’d be wrong. A large case over on the left has hard ice cream and frozen yogurt but you wouldn’t know that unless you ventured over on your own, it’s a pretty big lobby. Why not put up a large sign like the soft serve one on the wall behind the hard ice cream cases. You have to walk k dr to the case and read the pretty small signs taped to the glass case. And not serve ice cream without napkins is unconscionable. They go together like apple pie & ice cream. What little kid (grandkid) is going to eat ice cream without needing a napkin. And while we’re on conveniences , how about some public restrooms. We waited in line a good 20-25 minutes and times like that you may need to use a bathroom. Just about every other public place has...
Read moreNow I’ll say this, I’m biased. I’m a south shore girl, who has been having Daddy’s Dairy since I can remember. No other ice cream shop holds a candle to the creamy and delicious Daddy’s Dairy ice cream. I particularly like that it’s walking distance from my house. I also enjoy being able to share an ice cream treat with my dog Lokke. The staff is usually very friendly. Once they were sold out of my flavor of choice which is usually either rum raisin or maple walnut, I won’t hold that against them, it just tells you how popular they actually are. My mom loves that they have vegan ice cream and she’ll get pints so that she can continue to enjoy them home. Depending on the time of day, there will be a line however it’s a short wait. Next time I stop by, I’ll try to remember to take pictures and update this review but no...
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