“Mexican food”
Don’t let the race behind the food fool you, if you think this place is good, you must have not tried anywhere else.
They’re nice but do they get my order correct? No
Maybe I don’t want to call and speak in Spanish. Maybe I want my husband to be able to order our meal and expect it to come as advertised. No, hit or miss here. Depends who’s cooking? 🧑🍳 shouldn’t be an excuse.
First time, I called and ordered, no issue
Second time, I door dashed out of convenience and my order did not come out like it did when I called
Third time I ordered, they didn’t sub my hot dog beans for regular refried beans like I had requested and if request was unavailable it said to contact me, which they didn’t. They gave me small tortillas with barely any carne/meat and they gave me like equal amounts cilantro and onion just because asked for it doesn’t mean be sarcastic and over put the amount on my food like I said last time it came on the side. So they left out the jalapeños clearly states in door dash that the order comes with. And they left out the red grilled onion it was supposed to come with as well. I called and was offered a cheeseburger 🍔 bros are racist or something because if I wanted a burger I’ll go to McDonald’s next to the Kum & go. I order Mexican food from you for a reason I want tacos and burritos so why offer me a cheeseburger Rafael or Jose. No soy Feliz. Gracias no gracias😑
That’s an inconvenience that you cannot clearly type your order and have it made 100% correct
Kinda have to call which I don’t always want to talk to somebody
They forgot cilantro, cebolla, and tomatillo salsa on my burrito 🌯 but the server walked it out to my vehicle to me as I was buckling my seat belt which was 💯 I appreciated that however wish my instructions were read correctly the first time to avoid situations like this. I still highly recommend this place. They still deserve a 5 star for service, food, cleanliness, and most of all AUTHENTICITY‼️
Ok I had originally gave 5 stars now after ordering from there 3 times in one week I have more of a...
Read moreI go here with my relatives once nearly every trip I make to Iowa, I can't remember quite when we started but it's been at least several years now. They serve generous portions, the food is always hot, fresh, & delicious. The food has never once been over- or undercooked. The staff is always friendly, they've never gotten our orders wrong, they always give good customer service. The horchata (a drink) they serve there is the best I've ever had (& they're the 1st place I'd ever tried it) to the extent I always order 2 so I can take one with me when I go (if you do order it for takeout, order it without ice so it won't dilute the taste--unless you plan to drink it immediately). No one in or around my hometown (in Illinois) makes horchata as well as them, so I tend to try to get some for the...
Read moreLos Altos always delivers! All in all, I definitely recommend. My favorite is Taco Tuesday.
The service is top notch. They can be busy, so wait times vary, but service is quick and the staff is always polite and helpful. The food is above average for a Mexican restaurant. The chips and salsa are good, the sides are good, and the entrees are robust and delicious. My wife likes to get chicken and rice, if it's not Tuesday, I'll get some kind of burrito, and the kids have something off the kids menu like beef nachos. It is all good and portion sizes do not disappoint. With that being said, don't order the pizza (seriously, get the beef nachos instead, you're welcome). Prices are average, but due to portions being sizeable, they're...
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