Burger King — Restaurant in Summit Township

In my opinion. Either this place is run poorly, or workers are purposely tampering with people's food. The drive through lady who took the order acted impatiently. I told her I needed a second. Proceeded to harass me asking 3 different times in a matter of the minute it took me to place my order, if I was "ready". If you've experienced this, tape record it, because the owner needs to see this. This isn't the only time this has happened either. I get the feeling they don't like or want to do their job. If that's the case, they know where the door is and can feel free to find it. Claimed the coke machine was down, but i suspect if you take too long ordering, they PURPOSELY give you diet. The food I got was all cold, soggy, and the cheese sticks looked old. Everything SLATHERED in mayo. I think there's a high possibility they're switching out fresh food with leftovers. The owner needs to check his operations before the employees run this place into the ground. Food is also over priced. I love bk, but at these prices, I'm just going to go to olive garden or a nice steakhouse. People hard earned their money, and shouldn't have to put up with this....

They were so rude. I was there on Wednesday at 1250 pm. My son who has health issues was late taking his meds and they were the only close by restaurant. We went through drive thru to get him some water for his meds. Now, I was planning on going inside to eat after giving him those but, the manager that was handing out the food, (store manager,) looked at the cashier and said" another water, we aren't doing this again". She was absolutely the rudest person I have seen working in a restaurant in a very long time. Slammed the window in my face. Unfortunately she does not know who I am. I worked for that region for almost ten years. The store manager before her was them greatest. If those numbers are slipping at that store, you need to take a hard look at who's running it. I have a very big influence in Jackson and will let people know...

I have a coupon for a free value fry which exclusively says"good at any carrols" which was also based on a fundraiser to support their own charity community scholarship fund and it has NO EXPIRATION DATE and the workers there would not accept my coupon after I waited about 10 minutes in their line for my free fry, and my ice cream purchase. This place is an absolute miserable joke and always has been. Every time you go there plan to wait 10 to 30 minutes for service and don't expect any type of hospitality or even ethics because you'll find none. Operate by their own poor standards and don't even honor a valid coupon for a free value fry. The lady said it was expired, yet it clearly carries no expiration and claims to be good at any carrols burger king location. I had zero issues claiming one in Ypsilanti a week ago. This location is...