To the Management and Ownership of Subway, Sumpter Road Location,
I am writing to commend the exceptional service provided by your employee, Lisa Miltz, during a recent visit to your Sumpter Road location in Michigan. Lisa is an outstanding employee whose professionalism, warmth, and dedication truly set her apart and made our dining experience unforgettable.
From the moment my family and I entered the restaurant, Lisa greeted us with genuine friendliness and a welcoming smile that immediately put us at ease. Her positive demeanor created a warm and inviting atmosphere, making us feel valued as customers. She took the time to engage with us, including my daughter, with kindness and patience, ensuring that every interaction was personal and meaningful. Lisa’s work ethic is truly commendable.
She demonstrated remarkable efficiency and attention to detail while preparing our order, ensuring that everything was made to perfection. What stood out most, however, was her willingness to go the extra mile. She took special care to accommodate our preferences, offering thoughtful suggestions and ensuring that both my daughter and I felt completely satisfied with our meal. Her ability to anticipate our needs and provide exceptional service was nothing short of extraordinary.
Beyond her technical skills, Lisa’s joyful and pleasant personality made our visit a delight. She exudes positivity and professionalism, creating an environment where customers feel genuinely cared for. It’s rare to encounter someone who combines such a strong work ethic with an infectious enthusiasm for their role, and Lisa embodies this perfectly.
I wholeheartedly recommend recognizing Lisa Miltz for her outstanding contributions to your team. She is a true asset to the Subway brand and an exemplary employee who elevates the customer experience. My family and I look forward to returning to the Sumpter Road location, largely because of the exceptional service provided by Lisa. Thank you for employing such a remarkable...
Read moreWe called multiple times to see if we could pre-order because it was late and we did not want the store to close. The man on the phone said that we could not order on the phone and that we need to order it online. We then proceeded to try to order online that didn’t work so we called again and the man said that they close at 12:00 and that they would be open when we got there. When we arrived we were greeted by a very aggressive young woman. Who proceeded to kick us out, not take our order and lie about having talked to us on the phone. She then pulled the door closed and locked my aunt in. Who then proceeded to unlock the door to get out in which the...
Read moreWe bought 2 footlong subs there last night. Along with 2 of the ft long pretzels. Pretzel were over cooked and mine was drowned in iodized salt. Got back to Adrian and noticed my bread with the cheese on it was like a brick. Meats were fresh but couldn't eat the dang bread. I never got a sub like this before. I have been to many Subways. Why don't all Subways follow same food guides. Their Jalapenos were very hot. Last week I had one in Adrian with many jalapenos and the were great. IDK if I will make a stop at this one again. I want to EAT the food I...
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