The Buttered Biscuit — Restaurant in Sun Lakes

The Buttered Biscuit just lost us as customers on our first visit. After reading some rave reviews on here we went this morning to try it out for ourselves. This is a mixed review, but due to customer handling, we won't be back. I ordered the Smothered Poblano Omelet with carne asada, hash browns and rye toast. My wife ordered the Gold Medal Pancake. Her breakfast was excellent, she loved it, however, mine was a mixed bag. My hash browns were perfect... the toast was adequate, but only one slice, cut in half. It's pretty standard to get 2 slices, halved, but I saw enough food on the plate so didn't worry about the single slice of toast. My omelet however.. first there was a piece of paper, like wax paper, about 2"x 0.5" in size, in my food by the omelet. The carne asada was 90% inedible as it was strings of gristle with very little chewable meat. I got tired of spitting gristle into a napkin and finally pulled the remaining meat out of the omelet to pick at with my fork & knife.. it was all strings of gristle. Really a bummer as the flavor was great. I showed the wait staff and asked for the manager, he said he is the manager and that he could knock 10% off the plate's price. I said that really isn't acceptable all things considered. For these issues I expect to have the plate removed from my bill. I wish I had just rejected the plate at the first sign of issues... and had them re-do it, but I hate to be a problem and delay our breakfast.. but that's really what I needed to do in order to achieve satisfaction. The manager said that is all the owner will allow them to do is a 10% discount on the offending plate. I asked to speak to the owner and he said they are not here, but he had texted him/her about the issue. Still, 10% was the offer. I told him they just lost a new customer already and he acted like it wasn't the first time, his apathy was impressive. Not a damn to be given. Too bad really because I know they can output quality, it's the handling of the exception that has...

A Breakfast Gem: A Haven of Warmth and Flavor

Nestled in the heart of Sun Lakes, this breakfast/brunch spot is an absolute treasure! From the moment you step through the door, you're greeted with the warmest smiles and the friendliest service. The ownership radiates genuine passion for what they do, and it truly reflects in every aspect of the experience.

The atmosphere is cozy and inviting, with a rustic charm that makes you feel right at home. Whether you're catching up with friends over a leisurely brunch or starting your day with a solo breakfast, this place offers the perfect ambiance to relax and enjoy your meal.

Speaking of the meal, let's talk about the food! Not only are the prices incredibly reasonable, but the portions are perfectly sized, ensuring you leave satisfied without feeling overstuffed. Each dish is so flavorful.

But what truly sets this place apart is the exceptional service. The staff goes above and beyond to ensure your experience is nothing short of perfect. Whether it's offering recommendations, accommodating dietary restrictions, or simply checking in to see how you're enjoying your meal, their attentiveness and hospitality are unmatched.

Overall, this breakfast/brunch spot is a hidden gem that deserves all the praise. With its great prices, perfectly sized portions, cozy atmosphere, and outstanding service, it's a must-visit for anyone looking to start their day on the right note. Trust me, once you've experienced it for yourself, you'll be counting down the days until...

I do not like leaving negative reviews! This negative review could have been totally avoided. Food and service would have been no stars if that was a selection choice. However, we just had breakfast at this establishment. This was a very negative experience. The primary issue was the quality and taste of the food (one of the primary reasons you go to a restaurant) and then, by default, the incredibly poor response by the owner of the establishment once it was brought to their attention.

My partner ordered prime steak hash breakfast with eggs. The hash was very greasy and had very little meat. What was there looked like it had been scraped out of the grease trap - hard, burnt, and very minimal. It was uneatable!

When this issue was brought to the owner's attention, they related it's the way we serve it. We offered to pay for the eggs and biscuit that came with the meal, though we requested a discount due to the inability to eat the focus of the meal - the steak hash. The owner refused any discount and related there was nothing wrong with the meal as served. We paid the full ticket as presented.

Do not waste your hard earned money or time on this established! There are certainly establishments out here working hard and providing good food and service for your hard earned money......