Eddie's — Restaurant in Superior

Went here with a party of 10 with Reservations on 01/18/23. I understand a party of 10 is alot for 1 person to take along with what other people they may have to serve . However, the waitress was not very attentive to start. We ordered our food and when it came it wasn't what we had expected. I do not feel we had unreasonable expectations for food. We ordered burgers, ribs, wings, and steak. The steak to start was like beef Jerky. Completely over cooked and very dry on the outside and very under cooked on the inside for a medium steak. So it's my opinion that they seared the steak way to hot and it was raw in the middle. I literally cut this and left it on the plate and didnt eat it. The waiting staff looked at it and never asked. But i would assume if you order a steak, the intention is to eat it. On to the burgers. This isn't rocket science. (all 3 people ordered bbq burgers ) thwy where all over cooked. The onion rings where 3/4 black. The wings where perfect however! Salads and au-graten taters where also good. Ribs seem to have changed cause they where not just the same. Now don't get me wrong, could have been after everything else, It just wasn't the same. Now the bill.... the waiting staff came to the table with the bill, other at the table had asked if they had wet-naps. Next thing we see if wet down bar napkins on a plate. Seemed a little odd.... anyways, bill comes and I had taken the whole check for the entire table. No itemized receipts on a 285.00 bill. Not sure if the gratuity was included or not, no way to check tonsee if it was right... nothing.. so we paid the bill still left a 70.00 tip and are undecided if we will return. Sorry for the long review as I normally try amd leave positive ones and never a bad one because i know it hurts the business. This isn't my intention. There was just too many things here not to say anything. And we feel if we would have said anything while there, it would have just...

"Eddie's" was on our list to try for a long time and were excited to get reservations for Valentine's dinner - many other area restaurants were already booked a week prior.

Our server, although seemingly busy, appeared very distracted throughout the evening. We sat down and waited at least 10 minutes before anyone acknowledged us, brought us water and offered something else to drink. We received our beverages, ordered our meals then waited another 15+ minutes before our dinner salads and bread basket was delivered.

Our main entrees were brought out by our server - she immediately acknowledged that the steak my husband ordered was probably not medium-rare like he ordered (strange, why even serve it to him?!). Sure enough, he cut into it, leathery, dry and over cooked. We finally flagged her down and asked that the steak portion of his meal be made right. At least 20 minutes later, she delivered a medium-rare steak. Our broiled shrimp was dry and overcooked, the au gratin potatoes pasty and some burnt (thinking my portion was the final scrapings from the pan).

The dining room was loud, difficult to hold a conversation across the table. It didn't help that there was an annoying, very loud radio station blaring country music, Menard's commercials and all, etc. - not the quiet, relaxing traditional Wisconsin Supper Club evening we were counting on. Unfortunately, we were seated near the main entry so each time guests would leave or enter, holding the door, cold air blasted us at our table.

Ben, the owner, was constantly racing back and forth past our table (as were the many servers all evening), and yet, not once did he stop by to welcome or ask how our food and evening was going. It would've been a nice gesture and a valued incentive for guests to one day return?

Sadly, we left very disappointed and will not be looking to go back...

We travel a lot and eat out a lot. So we have had our fair share of experiences with restaurants and foods. We tried eddys about a week ago and let me tell you, our waitress was PHENOMENAL. We never had an empty glass, empty belly, or had to wait for basically anything. My husband even said "I wish all waitresses were like this!" Okay.. enough bragging about her. Let's go to the food. They had an all you can eat fish fry which the hubs got and he got a side of ribs. The only complaint he had was the ribs were overly sauced but he loved that they fell off the bone. He always says "nothing can come close to the ribs in Tennessee" but these ones came close if they weren't so sauced and actually smoked. Still delicious though. I ordered the chicken and dumpling soup and Mac and cheese bites.. best Mac and cheese bites I have ever had. I eat like a bird and I ate them all! I didn't care for the soup much. It tasted like it may have been bagged or canned at 1 point but no biggie. I was filled with the Mac and cheese bites. Also their lemonade is so good lol. We typically order it at every restaurant we go to and have never had lemonade like eddys. We wanted to get to go cups with just the lemonade lol. So good! Will definitely be in our...