BIGGBY COFFEE — Restaurant in Swartz Creek

For the most part, regular BIGGBY experience. Same great taste, the best coffee for me. Fantastic location, off the highway into a BIGGBY and back on the highway. Fantastic. But the mans taking my order must have had a long day or something. “Two iced golden lattes.” Repeats it back to me. Yeap. “One Iced Chai.” Repeats it back again. Perfect. “Iced apple chaider.” The Carmel one? Nope a chai apple cider. Do you still want the hot cider? (Never asked for that.) nope. Okay. So we got two iced golden. And a iced chai. Sure. Just not going to get that drink. It’s fine. Pay at the window. Here is your three hot drinks. Bruh. We both said iced like fifteen times. I never even said the word hot. I said ice every ten seconds. You said iced latte like five times yourself.

I even said verbatim “every drink iced” before I even got to the window. God bless em, hope his day...

I'm sitting in this drive thru three times a week. Sometimes I'm blessed by the gods and there's two cars in front of me. Other times I'm messaging my boss "I might be a few late" because the line is all the way into the parking lot of Meijer. I've never encountered a rude Biggby member here. They're always nice, take a minute to chat and apologetic (unnecessary) for the wait (as if they have control over how long a bragel takes to toast, or how many drinks with special instructions one vehicle orders). I do wish customers would PULL UP CLOSER TO THE CAR IN FRONT OF THEM. Instead of leaving room for a full size truck between vehicles. It's a pet peev, what can I say.

Anyways. I like this Biggby. Location is convenient so I don't have to go into Flushing or Owosso (opposite of work) on my way...

I used to love going to this Biggby but in the last six months I'm not sure what has changed but literally every other time I stop at this location my drink/drinks end up being made wrong. It ends up being really inconvenient because I don't live near this location so I end up having to drive back up there to get the new drinks. I'm not sure if they only have one person who wears the headset to take orders, but it may not be a bad idea to consider having more than one person listening to the orders. Even today, I went to get my replacement drinks and they had made frozen ones. I have never ordered a frozen drink as I easily get brain freeze. At least this mistake was easy to see and get corrected...