I’m a Tahoe local and have been coming to this place since I was little - haven’t been back in awhile, and I have to say, so disappointed.
Pros:
Cons:
Seems to me that they are not a “locals” restaurant anymore as they use to be. Giving a customer a hard time about splitting a dish when you’re spending $45+ on breakfast is an insult and just cheap.
I’d rather go the extra few miles over to Fire Sign Cafe near Homewood or even drive 45min down the hill to the Wet Hen Cafe in Reno and bring our money there where the food is beyond excellent, the prices are fair for what you get, service is always on point. And above all - you are never hassled about splitting dishes and you sure as heck won’t find lipstick on your “clean”...
Read moreThis place is ok. The food is ok, service was not so good. They have a build your own section on the menu and I asked the (dark haired) waitress if it would be cheaper to order that way and she seemed to have no clue. I ordered what I wanted & for the heck of it, then I checked out the final total & compared the differences. Turned out that I paid about $.85 more due to the way I ordered it. Oh well! She rarely refilled my coffee cup, I had to get the bus boy to do it. She wasn’t very attentive even though I was sitting at the counter and she walked by me three times. When I was finished eating she never even looked at my plate which I had pushed away from me, or noticed that I was waiting. The 3rd time she walked by me a dish washer who was standing by noticed my expression and asked if I needed something so I asked him for a to go box. I ended up taking the .85 out of her tip cuz she literally forgot about me after she served my food. I’m not impressed with this place and I’ll be looking for another place for breakfast next time I’m...
Read moreWent at Friday at 9am. Writing this minutes after my 1st experience.
Parking lot partially empty. Several Sherrif Dept vehicles dining. Walked up to their ToGo Window to order two simple breakfast burritos.
1st Server asked if I was ordering ToGo. I confirmed. 2nd Server, who I presume was the Manager, stated we aren't serving ToGo due to staffing shortages. So you we're and then you weren't?
If that is the case why is the ToGo window open? Why is there not a sign or breadboard saying Dine-In only? Why not set a customer experience vs telling me they don't want my business?
Honestly when the parking lot is partially full and it's mid morning ToGo is the easiest, lowest people resource need, and fastest turn. It's almost server free. Seems the easiest way.to make a quick buck!
What I took this to be is "we want locals not tourists". It was offensive whether they intended or not. If they don't want New Customers good luck.
I won't willingly go back any time soon. No idea how the food taste as they didn't want...
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