To premise this review, I have lived in Taos my whole life and have enjoyed Taos cow ice cream since I was extremely young, however consistently when I have gone, unless I am being served by the owner there is always issues with customer service. As an ice cream shop you want to create a welcoming and inviting area for people, especially families and etc. I have had some of the worst customer service in the new Angladas building, the lady who served me was tatted all over with god knows how many piercings, and was generally rude in how she addressed me and how I observed her addressing others as well. This has not just been this last time I went, it’s a pretty consistent thing and I find even when I ask my friends and family about their experience, every time they say the ice cream is excellent but the service is poor. Everyone is entitled to look and dress how they want, however if Taos cow wants to attract more business, get young well dressed people who are customer...
Read moreEdit: wow! You have to try to burn coffee that badly. I've worked coffee shops before, I know it happens sometimes and it can't be helped, I also know what good coffee tastes like and burnt coffee taste like. You'd think they could at least be nice about it though and admit that it's burnt instead of treating their customers like a Karen. Instead they insisted that it was their finest roast and refused to even taste it. I almost gagged. They get two stars though because I really like their bagels. Always spot on with the bagels. Credit given where credit is due. Might be worth mentioning that I've gotten their coffee before and it's usually delicious, seriously threw me off when they were rude to me when I told them how burnt that batch of coffee was 😭. They did not make a new batch, they insisted that's just what it's supposed to taste like and gave me some of my money back. $3 back on a $4 16...
Read moreWas picked up in the 10 min time frame given by the girl who took the order. I ordered a turkey club sandwich with added cucumber and sprouts but got all the way home and was sour kraut 🤢 It was good though I just scraped off what I didn't need but I did pay for the sprouts to be given that. Was a big sandwich. If you are sharing get some extra chips 😊 Got a couple pints of ice cream! Didn't know that they had that...
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