Waited over 30 minutes for a milkshake. Finally they tell another guy waiting over 15 minutes the flavor is out, ignoring me. I speak up, wanting the same flavor and that i had been waiting over 30 minutes for a milkshake that the kiosk that they want me to order from sometimes doesnt send them the order. At least the employees were pleasant, and did not hesitate to give me my refund. I blame not them, but Baskin Robins as a company for taking the orders away from humans and then understaff the store making the 2 whole employees have to struggle to keep up. 20 years ago was the last time before today I bought from Baskin, today my lesson learned, 20 years was too short, a...
Read moreI had a very disappointing experience at this Dunkin’ Donuts. The employee, Nickole (who didn’t even have a name plate), was extremely rude to me. I asked for a smoothie with a cone, but she refused in a very disrespectful manner. Her attitude was unprofessional and made me feel very uncomfortable. Employees should be trained to treat customers politely, not with rudeness. I hope management takes serious action to improve customer...
Read moreThe problem with hiring young people and this place is a prime example, they have a manager who’s a joke she’s a friend she not a manager material , they just walking around while people in line waiting for there orders to be taken all they do is talking to each other when they have costumers just standing in line explains why only they have one star , retrain them or replace...
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