Pizza Plus, Airport Parkway — Restaurant in Tennessee

What's going on with this place? I used to be able to order any pizza on gluten-free crust, but apparently that's not an option anymore. As of 9/28/2023 at about 5:12 pm, you "can't get a speciality pizza on cauliflower crust anymore." He told me it has to be per topping.... and he had no idea when that changed. How does that even make sense? You can't add the ingredients for the pizza I'm requesting to the ticket with a gluten-free free crust?? I just hung up. Earlier this month, I was able to get a philly cheesesteak on gluten-free crust with absolutely no issue. They didn't give me grief about anything..... just rung it up and gave me a total. But tonight they said i couldn't get a bbq chicken on gluten-free crust because it was a speciality pizza..... so was the philly. It's like people aren't getting trained the same. This isn't the first time I've had issues with the evening crew either not knowing how to ring something up (like a half and half tea), screwing up a pizza (like putting pizza sauce instead of ranch as the base of a philly cheese pizza), or just not coming to the window to check out a pick up (the girls were standing in the parking lot talking.....i had to leave and come back). I normally don't say anything but this is enough. It's time to...

This is the worst location in the tri cities. Had 3 maybe 4 slices of pizza on the buffet when we came in. Lettuce on the salad bar was so wilted that the soft black olives were crispier. It was a little before 1pm and there were around 15 people in the restaurant waiting to get fresh pizza but it took almost 20 minutes for them to get something out on the buffet line. When they did it was the most pathetic assortment I've ever seen. Pepperoni with onion, peperoni with green pepper and something they tried to pass off as Hawaiian style. That pizza was basically crust and some flecks of cheese with 6 pieces of pineapple on it along with maybe a couple miniscule pieces of cubed ham. Maybe help this location by sending in a corporate rep to retrain the basics and make sure they understand that when folks come in for lunch around that timeframe they are most likely taking their lunch for work and don't have time to...

The salad bar did not have any lettuce. Had to ask for some to be put on the bar. When it was put on the bar the staff then started to fill an order for to go salads. Using most of the lettuce that was put out. I ordered a chicken club they brought it out without the chicken on the sandwich. The staff then brought the chicken out and apologized for not remembering to add the chicken. To staff defense they were not use to serving. My granddaughter ordered a child's pepperoni pizza. Staff came to check on the table and ask if we needed anything else and I reminded them about the pizza. Again, apologized and she they would bring it out. I ended up walking to the counter and asking if the pizza was done and a different staff said she forgot to cut it then went to cut it and I brought it to my granddaughter. Food was good. Staff was nice but very...