Church's Texas Chicken — Restaurant in Texas

I went today at approximately 4:45 with a co worker before we took off to work. They didn’t have any biscuits and couldn’t substitute it either even when I asked if I could at least have a small fry. Yet I was still charged for it. The mashed potato my co worker ordered was watered down and tasted very dull. The chicken we did get was undercooked, and had no flavor. It’s unfortunate because it was supposed to be my meal for work but now I’m left with nothing and I called and they said they could not help me because there is no manager on shift. I don’t understand how they’re supposed to deal with complaints like this when theirs no manager on shift? I guess anything to save on labor costs. I’m very disappointed with my experience and I hope me and my co worker can get...

Was first in line and time stamp on my order said 9:05. Several minutes later I commented to my companion that “they workers here move at a glacial pace.” At the time I thought it to be hyperbole. About 10 minutes later my 5 piece tender meal was ready and they were ready for my friend’s order, because apparently they could only take one order at a time? At precisely 9:30 her order was ready. 25 minutes to get 2 meals when there is no line? On top of that my friend said their Sprite tasted off and threw it away after one sip and did not receive the pie she ordered, which we didn’t realize until...

Man I don't know what it was about this particular Church's? But in all fairness I have to tell you as I did tell the employees yesterday, the chicken was fresh, it was hot, the macaroni was fantastic, the mashed potatoes were awesome and of course those jalapeno bombers were fantastic! Maybe it was just us or the fact that these employees and even all involved run a great operating restaurant! But I got to tell you, came back home to San Antonio and I wish I had more of that Eagle Pass Church's Chicken! Thanks again for an...