We were a party of 4 for Christmas dinner. We had reservations for 4:30. We were greeted at the hostess stand and thanked the 4 people for working on Christmas day - we were very appreciative! We were handed lunch menus. When asked if we could have the dinner menu, we were told that dinner isn't served until 5:00. The little hostess that looks like one of the Bridgerton actors told us that the kitchen staff was still getting the dinner meal ready - things that make you go "huh?" At 5:00 we were handed the dinner menus. You know you're going to be in for a ride when the waitress starts the conversation with "we're out of a lot of things because of the crowds last night and today." According to our waitress, they had 90 people for lunch and they were "overwhelmed" because they were understaffed with 4 servers and now at dinner, they had 5 servers and they were running around like chickens. I think if this place is going to be touted as a "Resort Restaurant" then they should go the extra mile to make it feel like a "Resort Restaurant" experience. This place is somewhere you would go after a round of golf for a beer and a sandwich. The plates are small, the tables had no table clothes or even drink coasters so we were constantly wiping the condensation from the glasses with our napkins. They did have cloth napkins. We were also surprised that the wait staff were dressed no differently than if they were working @ Taco Bell. I think we were very underwhelmed and disappointed that this was our Christmas dinner choice. The food was OK as well but the presentation was very sloppy - severely lacking the small touches that give a meal pazazz. My prime rib was placed on top of scalloped potatoes and then smothered in au jus and that was topped with pencil asparagus - the plates were too small to accommodate and presentation was very unappealing. It's also not enjoyable when you have to keep sending the waitress back because the meal was served incomplete. It's even more unpleasant when you have to listen to the table behind you complain about the steaks being wrong and not receiving their wine until they were ready to leave - ect. I think that the kitchen manager and dining room manager need some additional training in the hospitality industry - there are way to many other options in Boerne and the surrounding area to settle for this - especially on...
Read moreMy wife and I love to "check out" places to eat breakfast, and we finally got to La Cascada. Pros and cons, read on. The grounds are beautiful. La Cascada is in the middle of a gorgeous, immaculately manicured country club and resort. The golf club costs $5000 to join and $500 a month. The restaurant is nice and shiny-clean, but there's really no ambience; just tables and chairs and a few booths. We drove around almost half an hour trying to find it; it's in the same building as the golf Pro Shop; there's NO sign of any kind anywhere. I had to stop, park and go into the golf shop to ask where it was. "Oh, it's right down the hall, sir!" The food was, frankly, bleah. I got the omelet, with potatoes and a biscuit. No biscuits on the menu; I had to ask for it. I found out later that they have gravy for the biscuits, also not on the menu. Good grief, this is TEXAS, people!!! But... I'm doubtful that they know how to make good gravy, anyway.... The first thing I noticed was that everything was BARELY warm, just about room temperature. I just love a room-temperature omelet on a freezing cold morning..... The main feature, the omelet itself, was a major disappointment. I ordered it with cheese, sausage and onion. It was a slab of scrambled egg about 3X6 inches and 2 inches thick, with maybe a spoonful of tasteless filling. It was, for all purposes, just a big slab of egg. The potatoes were the small type, cut into quarters. They were very good. The biscuit was dry, crumbly and almost cold. And again, everything was just barely room temperature. Our waitress was very nice. The coffee was excellent. There's really no point...
Read moreThe restaurant and atmosphere were gorgeous and I had really high hopes for this restaurant. We went on Valentine's Day which I realize was very busy for any restaurant. When I made the reservation I wasn't told there was a prix fixe menu that night. I had already picked out what I wanted ahead of time so that was sort of a letdown. We sat at our table almost immediately but we didn't see a waiter for about 15 minutes my husband ordered a drink that took about 20 minutes to arrive. We ordered our food at the time we ordered the drink and I hoped being a prix fixe menu the food service would be slightly faster. I was wrong. An hour after we arrived we were served our first course which was a few thin slices of beef that were covered in salt topped with arugula. I hoped the next course would be better so we waited 30 more minutes when I was served with a very warm salad that was probably sitting underneath a heat lamp for a bit. There was still our main course coming our way plus desert and at this point we had not seen a waiter in 20 minutes or so. We were beyond frustrated at this point and starving so we asked for the rest of our meal to go. We went home and had our dinner instead. The filet mignon and desert were delicious but I was extremely disappointed with everything else. The meal was not at all worth $75 per person. I know it was a busy night but they should have been prepared for that and if they couldn't keep up with servicing all the tables in a timely manner they could have offered to comp our drink at the very least. Sadly I don't think we will be giving this place another shot anytime in the...
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