At first I was impressed because the taste of menu items was good. Didn't really pay attention to anyone's attitude, but if I do think about it its not out of the ordinary. They don't have to many English speaking staff and that may have led to my order being wrong about 28% of the time. Here are the reasons I won't be going back: not good communication, small portions, with exception of the not very tasty enchiladas plate, get the order wrong too much and way too darn expensive. I paid $10.35 for 4 bacon egg and cheese tacos, got home only to discover they didn't put the over prices cheese. Tried calling them to try and let them know but it goes straight to voice mail, so I left them a message stating what happened and informed them they can have the 2 bucks for the missing cheese as a settlement for this "2 👎👎" review and put them on notice that even though there is a traffic light there i won't be coming back due to them being basically too expensive and having small portions. Also won't be going back to the too expensive liquor store (40 bucks for a liter of absolute that is 24 bucks at Specs, or the convenience store which charges tax on non taxable items like potatoe chips (even though you can if you have dine in food, which they don't ) Guess I will just bust a left at the new traffic light and keep it moving. I'm so disappointed cause its tge closest to the house. The land owner must be charging them a great amount for their leases. I only write this much when I'm overwhelmed by disappointment.
Part 2
Got them on the phone finally, only to get hung up on after I asked for someone who understood English then realized I was informing them they got my order wrong. All of a sudden the lady didn't understand. So I called back, same results. I then decided to go back in person, so I got the keys and headed back (it should be noted that I am driving my spare car as my ole lady has mines while hers is in the shop, which has a bad battery connection so I have to use a jumper box to start it, also I was going to bed as I had just got off my night shift and was in my bed clothes, nonetheless I went through the extra steps of getting dressed and jumping off the car, cut to me arriving at the restaurant informing them of their mistake. I was asked where the tacos where and I informed them I had ate them, along with my son also eating his. They then offered me some cheese in a cup, I told them no thank you I would like a refund on the omitted purchase. They informed me they couldn't cause I already ate the tacos. I then stated yes as I had accepted them without the cheese due to changing my mind about the chese after find the tacos without. The lady then got frustrated while sticking to her guns. I then informed them that since we ate the tacos we no longer need the cheese and that is was simply stupid to even offer such a ridiculously too late extra add on. Again the lady stated there was nothing she could do. I informed her that I didn't understand why I couldn't simply be refunded the difference. She then began communicating with me via word translation on her phone that I could take the cheese I had paid an extra $3.16 for on 4 tacos. I offered to call the police to assist me in getting my money back. I then thought she was going to replace the order but I misunderstood what she said as she got the register key and gave me the 3.16. I told her thanks and that I will not be returning, ever. And to think I have gone back to taco places that my coworker got served a roach on his torta. I am not...
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