Subway — Restaurant in Thomaston

I was picking up someone’s order for DoorDash, and I asked the Subway Employee (tall, dark skin, with dreadlocks). I showed him the name for the order for the customer.

He said, “It just came up.”

Okay so I sit down and waited for nearly TEN MINUTES, and he was fixing these other two customers order without informing me about the person’s order that suppose to be ready at (3:07).

And then he even asked after those ten minutes, what’s the order name. 🤦‍♀️, I told him the customers name, and he put the order on the counter, not on the pick up rack.

Seriously… 🙄 He had the person’s food sitting there for ten minutes. That’s not how you manage an online pick order. They need...

Walked in on 9/21/25 and the employee was sitting at the table on her phone and never greeted us and after a couple minutes she came and asked what we wanted. After ordering our food she stated the register said she had to drop her drawer and she did not know how to do that so she called someone on the phone to assist and after about 10 minutes or more this guy finally showed up to assist. Very unprofessional and irritating having to wait so long for something that all employees should know how to do or at least have someone there at all...

Rude. Rude. Rude. They want you to leave your car by the door where people are coming in and out! I could understand if the cart was empty. But mine was full of paid for items. Now why would it be a good idea for me to leave my bags unattented while I and my kids order, and eat........ THEN lady said I could just buy the kids size sandwich I HAD to purchase the meal.... Now why is this subway different from everyother subway I have been to?!?!? Rude as hell and will...