Subway — Restaurant in Thornton Township

Never again! i don't like rudeness AT ALL!!! So i picked up a footlong sub from here. First she acted very rude...WHY? because i politely asked her to (Say that again?) Her accent was very thick. So i had a little trouble understanding her. But i only asked once i heard her once she said it again. And when it came time to pay i had trouble seeing the card swipe. I'm going blind in one eye so i had a bit of trouble. Seeing that i was having trouble what did the nice lady do? She snatched my card out of my hand and did it herself. Oh hell no...only children snatch things. I was so done after that.

I hope her day gets better but as for me going there...

I visited Subway yesterday morning and was pleasantly surprised by the service. A hijabi girl, I believe her name is Naina, was working the morning shift—she was excellent with her communication and very polite. She made my food patiently, just the way I wanted, and gave outstanding customer service. I’ve been here many times before and had unpleasant experiences with two Gujarati male staff who were rude and struggled to communicate clearly. Naina, however, made my visit enjoyable, and I truly appreciate her professionalism. Subway should have more hardworking and customer-friendly...

I didn't quite know what I wanted when I went in and the female worker asked me what I wanted and I told her to hold on because I was still deciding. She waited a few minutes then asked again as I was talking to my daughter....I still wasn't ready so she walked away. Then the male worker came and asked the same thing and the female was looking at me as she was saying something to the male in another language. Once he started taking my order I had some questions about the wraps because I never had them before. He was no help and I felt that he was rushing me. I feel that they...