Pizza Hut — Restaurant in Torrington

Do not come here unless you like disappointment. Had to request some menus, and there was no one up front. The menus need to be updated, they are black and hard to see. They do not have small pizzas although they have it on their menus. The fans in the kitchen are so noisy, you can't hear yourself think, and a horrific nauseated smell coming from the kitchen of burning oil. The chicken was overcooked dry and hard, pasta was hard and crunchy on top and cold in the center. Pizzas taste as if they were frozen and then cooked. Price differ from their tickets to their menus so there was no consistency. While we were there the tables that were vacated by other customers were finally gotten to by the time we were ready to leave. Other people came after us and were very disappointed in the lack of customer service that was given. Most likely not come in again, dont believe me come and find out...

Experience was horrible. I read the menu on my phone before we went into the restaurant. The large pizzas that we wanted showed in between 18.00$ and 22.00$ a piece. We ordered the pizzas inside the restaurant when we paid there was a discrepancy. I went to find out! They charged us $10 per Pizza extra because we went inside and ordered our pizzas. Then told me the prices I viewed were only for online customers. They were quite rude about it and told me to have a nice day. I hope that the waitresses don't work off a tips because my $20 tip went to the pizzas they surprisingly charge me extra for. What waitress doesn't want to tip? If you advise somebody they're going to save $10 a pizza by just using your phone to place the order. Most people are greatful and will generously leave a nice tip. I know I will never do business...

Pizza is pretty good. Service is horrible. The only server that does anything during the lunch hour is Mary. The rest bounce between hiding in the back or cleaning tables and ignoring customers. If you want a refill you have to go track somebody down. My last visit she just said there was a table open on the other side of the restaurant and we waited a long time to get a drink order in. Never got straws or silverware. When we asked about it the server said they weren't doing silverware at the time. The only thing prompt was our bill. They never have pizza ready for the buffet. You go in and there are one or two pizzas and you wait 45 minutes and as you are getting ready to leave they bring...