My two year old said it best. This is "yucky". We have lived and frequented mainland for years enjoying lots of different dishes and sticking it out through about 5 different "new menus" and chefs. The newest menu, started the first week of September 2017, was a HUGE disappointment. First off, the website did have the new menu but also the bar menu which had some favorites including nachos (one of the reasons why we came so often). My husband's french dip was okay but a little burned on the outside and the cheese didn't seem to jive with the rest of the sandwich. I ended up with a southwest salad, which was good, but when I came for the nachos, it lacked some excitement. It was also quite small for ten dollars and lacked some flavor. My two year old son only eats Mac n' cheese. I am sure you parents can relate to the picky factor! Mainland's OLD mac n cheese WAS AMAZING. Even I loved sneaking bites off his plate. This one had some cavatelli pasta with a "cheese" sauce that tasted like it had been cooked too long and then some of the pasta water was mixed with something sort of yellow that resembled (but didn't taste like) cheese. He literally spit it out. The fries were good. The beer menu now excludes all the local favorites that it used to have (prism!). And finally.... the high chair they gave us was broken. So my son had a ball singing "the people on the bus went up and down" as he pushed himself in and out of the high chair. Oh the joys. Overall, after being a loyal customer for nearly five years, we will not be going back. This is now a "corporate" managed restaurant that seems to lack the attention to detail and a taste for good food. Very...
Read moreWhere should I start? The place is small, but the design looks nice. Really like the brick interior. We had drinks before dinner, and I couldn't help but notice the gas fireplace. I laughed at its one small pitiful flame, that I took a picture of, and I hope I can post as a depiction of this restaurants longevity. The bartender was nice and it didn't take long to get drinks. Once we were seated though, it took quite awhile to see our waitress. She said they were short a bartender so they were behind, but the bar didn't seemed overwhelmed at all. Once she took our orders, we pretty much barely saw her, and it took over an hour just to get the app. The table behind us, who had been sitting there since before we were even seated, got there side salad at about our hour mark. I should have taken a picture of this thing, and I wish I asked to. The cherry tomato took up a fourth of the plate, and I couldn't help but laugh. It took us an hour and a half to get our entrees, and mine was burnt. I've actually never had a worst meal, and I'm not one for these reviews, but I had to. The food runners were doing more work than the waitress, and they seemed to be the ones trying to calm down the tables, so they were the mvp. I think this place needs new management, it seemed as though not enough people were stepping up to help out, and no management could be seen. Leaders are expected to lead, not just collect a paycheck while their team is...
Read moreNew (March 2022): Wow, this is such a shame. They've gone from 5 Stars to 1, our go to place. We went around Nov 2021, first time since pandemic, and was 3 stars but brushed it off as having an off day for the restaurant.
Fast-forward 2022. Food was downright bad. Some of the food was cold, not appetizing even if it was the right temperature. I gave them two chances and twice they messed up my drink (alcoholic). No alcohol and the rest of it had no flavor. TO THEIR CREDIT, she did take them both off the bill because I took a sip and didn't touch it otherwise and said they were bad (politely). Service wasn't stellar either and wasn't busy.
The menu is a lot smaller and out of the one dessert we wanted.
Will give them another shot in 6-12 months to redeem themselves.
Old:
Delicious food cooked to perfection. Service is very good as well. Would recommend...
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