Subway — Restaurant in Town of Addison

I just wanted to bring attention to how wonderful this establishment is. I walked in this morning and was greeted genuinely and kindly by all 3 employees. I am making an assumption, but I believe they are all family, and that they are the owners. When I mentioned to them that this was the kindest most wonderful subway I have ever walked into, the gentleman thanked me and was amazed at what a compliment it was. Not only is that unheard of these days, but so refreshing to see. What I also should have shared was that it may have been the cleanest Subway Establishment I have ever walked into. Lastly, and with zero exaggeration, my sandwich was flawless, it looked exactly like the subs you see on the advertisements. It's wasn't smashed into a bag with wilted and limp vegetables. Subway corporate ought to model all of there stores after this one.

Excellent meeting you all today, and thank you so much...

Service was not what would have been expected. The amount of meat that was put on my sub was only a scoop and a half for a hoot long. She only sprinkled a tiny amount of cheese on the sub and than charged me for 3x cheese because I told her that was not enough and she didn’t put the amount that subway required. She was very stingy on the veggies and when I was checking out she was complaining about my sub. I didn’t feel welcome...

I used the app to order my sub and placed the order at 10:00 for noon. When I arrived I was told my order was not ready yet even though my app said it was, this was at 12:15. I didn't get my sub until 12:30. Wanted sub to be toasted so it would be hot but when I finally got my sub it was cold. Don't get the app because you can't jump the line. Never again will...