Went to 1917 restaurant for the first time on Friday, Aug 29th. We had reservations for 5 pm. When we arrived we were seated immediately. Jessica was our server. We ordered onion rings, both kinds of cheese curds, and our drinks. The appetizers and drinks were good. Two people ordered everyday fish and two ordered the walleye. While we waited for our dinner, the flies were terrible. They were landing on the appetizers, in our water, and on us. The everyday fish breading was soggy and not a golden brown. One walleye was over seasoned while the other was not seasoned and was not fully cooked. Jessica never came back to see if the fish was ok. We ordered dessert to go. Jessica brought our bill which had a convenience fee of 3.5%. We paid cash, she took the payment and never asked if we wanted the change back. On Saturday, Aug 30th @ 12:46pm I called the 1917 and spoke with the hostess. Asked about the convenience fee and she said that was for credit card payments and I told her we paid cash. She said it was an oversight. Mentioned the flies and her comment was flies are bad right now. I stated that flies should not be in a restaurant. She took my name, phone number, and stated that she would give her notes to a manager who would give me a call back. As of 10:20 pm have not received that call.
UPDATE - I received a call from Tessa today (Sept 6) and we had a great conversation. We talked about all the issues. We will definitely give 1917 a second chance. ...
Read moreI will preface this with saying my boyfriend and I both have years of expereicne in the restaurant industry and I REALLY wanted to like it here. It's 4 minutes from my house and the area is in desperate need for some better quality food. However, I was extremely disappointed. First, I ordered a grey goose lemonade. Shouldn't be difficult to make. Well, what I got was dirty water and vodka. It tasted horrible. I had everyone at my table taste it and everyone agreed. Second, I ordered the filet rare-med rare. It came out and not only did it have NO SEASONING it was well done. No pink in the middle at all. I sent it back and asked them to remake it. This one came back and it was still well done. At this point everyone else was done eating so I had to accept it. My boyfriend got a ribeye and he said it was the worst steak he's ever had. Again, no seasoning and the steak was very thin. The sides didn't even have salt. They did give us $25 off for the filet fiasco, which was fine, they should've comp'd the entire thing....even if the filet was cooked right, the bill at the end still was not worth even close to what we got. I had high hopes for this, but I would...
Read moreFood was decent. Waitress let us know we were her first table ever. She was completely a sweet-heart. I give her 5 stars. The food was decent, we were first brought the wrong order (another tables). When we finally got our food, it was a little chilled, but decent. You can tell it had been sitting awhile. I think it would have been really good had our waitress had some help and direction. She even said she didn't think that was ours, but was told to go to our table with it. What kind of bothers me is the wait it took to get food in the first place. There was one other table in the dinning room and a few people in the bar TONS of wait staff, and what appeared to be a manager/head chef who was really loud (wearing a black chefs coat) talking to another guy. They seemed to be enjoying themselves while we just sat there waiting for our food, then just sitting there with the wrong food. No one came up to even apologize, I felt really sorry for this young waitress. I hope the other table was as understanding. I have been in the service industry for years....I would never let a young, new waitress out on her own, let alone when there is a mess up...
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