Peppermint's Restaurant — Restaurant in Town of Avon

My husband and I, used to eat here all the time. Literally two or three times a week. The food was always consistently good, as was the service. Since the new owner has taken over, we've tried it four times, and three out of the four times it was absolutely horrible. The one time that it was good, was when we had breakfast. I'm not the kind of person who usually posts reviews and specially bad reviews, but I just have to say something. I got the cranberry walnut chicken salad, which is always been a great favorite of mine, and I had just gotten it a few weeks ago at the peppermints in Henrietta, and it was delicious. My salad had dried up rubbery pieces of cold chicken, the Mandarin oranges were just like pieces of Pulp. The lettuce was not fresh, and the walnuts were soggy. My husband got the buffalo chicken mac and cheese, which it also been a great favorite of his, and it was like soup. It was so disgusting he couldn't eat it either. We ordered the loaded fries, and the fries were like freezer burned, it was like one little pinch of cheese, a couple of pieces of mushy bacon, and no gravy. We asked if we could have gravy on it, cuz that's what the menu said it came with, and the server brought the plate back that literally had a drizzle of gravy added. On top of that, my salad plate had dirty fingerprints all around the edges. The buffalo chicken mac and cheese was served on a plate instead of a bowl, because the server said that they were out of bowls. It wasn't even busy, and serving it on a plate would have been okay, but like I said it was just like soup, and the chicken was not even warm, and it was gross and rubbery like the chicken that had been put on my salad. No restaurant is perfect, and we try to give everybody a second chance and the benefit of the doubt, but this is it for us. We're like 35% tippers, and we spend a lot of money out, so it's their loss. We have never seen a manager there like there used to be when Chris owned it, maybe they need to have a manager there to make sure things are done right. I'd give it zero Stars if I had...

My husband, daughter, son in law along with our 6 year old granddaughter went out for Fathers Day. We were told that this restaurant was recommended and the food was excellent! Okay we were there as we were doing Flee Markets in the area... after waiting for approximately 30 minutes or so we were seated, not bad as they were busy. We were handed a small “ special “ menu of a few items. Okay it’s Fathers Day everyone is celebrating 🥳Ordering wasn’t the issue as our waitress was absolutely wonderful (wish I had her name) Well over an hour we finally received our food... ICE COLD 🥶 My granddaughters chocolate chip pancakes were the only HOT item on the table.. except coffee! The waitress came over to see if everything was good - we expressed that everything was COLD... She said she would tell the Manager. He came over and said he would "remake" the food, we told him that it had already took over an hour to get this food... He took 20% off the check and made so many excuses that it isn't any reason why our food was COLD. While I was there as talking to him he walked away and apparently I was the ride one as he had stated. For a restaurant to be that size and serve cold food is unexceptionable!!! We left the tip for the waitress to walk up to the door to hear that the OWNER/MANAGER was yelling at our daughter... Put yourself in our shoes ... He told her to get the F--k out... REALLY BECAUSE she was talking to his wife about the food that was good but I've cold. My daughter didn't swear at them, but he did.. at a Mother... A pregnant woman I would never ever go back to a place that would ever treat people, let alone a pregnant woman like that! By the way... I had to get her father out of there, enough said ! If I could take away the that STAR it would be...

Haven’t ever eaten here before but we were in town for a sectional high school football game and didn’t want the usual fast food. There were 30+ cars in the parking lot, so we decided to try the family style restaurant. It was Friday night and the fish fry odor heavily permeated the atmosphere. Ok, it’s a western NY thing so we were seated and tried to ignore the fish smell. Menu was decent and had plenty of choices. My partner had the hot roast beef sandwich and I had the chicken and biscuits. We ordered the mozzarella sticks as an appetizer. The mozz sticks arrived and we bit into one and it was still cold and stiff. Not hot and melted any at all. We broke open a second stick and it was the same. I flagged down the waitress and asked her to take them back because they weren’t done. Meanwhile, the main dishes arrived and we dug in. My partner immediately said her roast beef was horrible and fishy tasting. So I tried it since she had a head cold and her taste was off all day. Sure enough, it was sliced deli meat that was rubbery and fishy tasting. I’ve had hot roast beef before and it’s usually textured like beef, not rubber. We asked for a to go box because it was only fit for the dogs at home. We were very disappointed in our $60 dinner. The only reason this place doesn’t get the 1 star rating is due to the biscuits in the chicken and biscuit dinner being decent. Oh and to top it off, our drinks were never refilled the whole dinner. I sat with only ice remaining for the remaining third of the meal. Never going back...