Empire Wok — Restaurant in Town of Beekman

I had ordered from this place quite a few times. Great food. However last order I placed I was waiting for. I called. Was told I lived too far. I said you have delivered many times before. They said they sent a email to me telling me my order was cancelled never did get that email. I complained to BBB. Just received the most rudest email ever from Joyce Will showing me I live too far. Telling me I sneak my orders in online and that they've told me over and over again I live too far. Must be out of their minds. Such a shame. I'd have spent money there on a regular basis. Now I wouldn't eat there if I'd due starving see messages Next time before you complain you should actually maybe take a look at how far away you really are. 7 miles isn’t 8.7 miles. We’ve told you many times you were too far, so to try and sneak it in you order online because you know we’ve been telling you you’re too far....

The food is pretty good it's just they cannot get an order right to save their lives. Last three times we have went we were missing food or had the wrong order. Will not be going back it's not worth the trouble sorry. Updated 5/3/22 Was in the mood for Chinese food figured I'd give it another try. Guess what the order was wrong again. The two kids that work there couldn't care less about an order or what's going on. Unfortunately it's pretty sad they can't get anyone to help them because the woman is so nice that owns it Updated 12/3/22 Last time we had the wrong order the delivery driver came to my house and dropped off the missing items. We have been ordering from here once again and they seem to have gotten their act together. Very tasty food just check your order before...

This place is filthy and unsanitary. Not only did my wings have a long hair embedded in the breading, but the place itself is filthy. I am not sure if I had food poisoning or if it was the sight of hair, but I became nauseous after eating some bites of food. Their chairs are dirty, spider webs all over, and ants were crawling on the floor. They have some seating booths used as storage. I would hate to see their kitchen. I am not sure how this place is even open, but if the department of health were to pass by, this place would...