Freedom of Espresso — Restaurant in Town of Camillus

First time I have received such incredibly rude service at the Camillus location. The young counter clerk was chatting with friends on her laptop and delayed in tending to the counter. When she finally noticed she had a customer she kept her earbuds in and asked “what do you want.” She didn’t hear my order because she still had her ear buds in. I repeated my question and she turned and stared at the coffee. I asked if she knew the answer and her short reply was yes. She poured my coffee and left the counter to go chat online before I even finished paying. I told her she was rude and she said (from her seat at her computer) “If You’re gonna rude....” I explained again to her she was rude and terrible and she laughed and proceeded to chat online. Freedom of Espresso? Expect a call and an email. This employee is not doing your...

Very mixed feelings.... sometimes it's very good coffee and sometimes it's not. It really depends on the Barista. Today at the Camillus location I ordered 2 drinks one with Almond milk the other with dairy. Both were burnt (milk overheated) and the Barista did not tell us which was dairy or not until we asked. I'd like to continue coming here but will definitely find a different spot if this is a consistent pattern of bad service and...

Most of the time I have enjoyed my experiences here, however on 2/23 the service was abysmal. When we arrived to the empty coffee shop, there was no one at the counter. We stood for a few minutes before the woman who was sitting at a table on her computer came and stood behind the counter, without any verbal acknowledgement, and did not engage with us at all during the exchange other than to tell us the total...