Green Gate Inn — Restaurant in Town of Camillus

I was given a 40 dollar gift certificate to the green gate inn about a year ago. I decided to use it recently. I ordered over the phone with Phillipe the owner. I ordered a pepperoni pizza and wings. Apparently you get three toppings choosing from a list, I didn't see much that interested me so I asked him if I could substitute extra pepperoni in which he replied yes I can do that. So he told me an exact time which I thought was weird as I am used to like a amount of minutes, he said like some weird time like 6:23 or something like that. So I arrived when told. Upon entering the place it was dark, and unfriendly. I handed my gift certificate over to Phillipe while he looked at it while shaking his head , then tells me the gift certificate was only for twenty dollars which I knew was total B.S., it was given to me by my mom she told me it was 40$. Anyways I had to pay an extra 20 on top of the 40 dollar gift certificate because for some insane reason 10 wings and a child sized pizza is 38 dollars there,I was hungry and I figured maybe It was only twenty but it wasn't I called my mom again after and she said It was for fourty. So after being at the time he told me to be there for pickup, naturally I had to wait an extra twenty minutes. No one there was even eating, and it was slow. So I finally get my pizza and it is about 9 inches long with 4 cut pieces and I counted 5 pieces of pepperoni. What a joke. If you want to get taken advantage of ....go here. If you like miserable people like phillipe...go here....if you want undesired and offensive conversation...go here. P.s. krusty the clown called and says he wants his...

went there last night for dinner 9/26/15 and ordered a german pork cutlet deep fried with noodles and red cabbage. before the fire, we used to go there many times. liked it then. so the dinner was overcooked and dry. I politely asked if I could exchange it for something else and Natalia (owner) had her server come out and say I have to pay $16.00 for the dinner I couldn't eat and yes, I could order something else. I just was going to leave as nataila's attitude was unprofessional when her daughter came up and said I didn't have to pay for the meal I couldn't eat. so I ordered wings to go and went to the ladies room while we were waiting for the bill etc. Natalia came to out table in front of everyone in the restaurant and told my husband that "he and his wife are never allowed to come in her restaurant again and we had upset her whole staff". we were shocked anyone would act that way. there was a written apology on the receipt for what we had been through. we left a $5.00 tip for the server and left without the wings. I figured they probably would not be "ok" to eat either. I would highly recommend never going there unless you like being treated unprofessionalism. no one should be forced to eat or pay for something that is over cooked and...

Unfortunately, my birthday celebration at Green Gate was a letdown. My parents, especially my mom with mobility difficulties, struggled to get in. The bartender's rude comment about not serving us until 4:30 didn't help set a positive tone. The website states they open at 3pm and we went at 4 to beat the Saturday night dinner rush. No rush no one besides bar customers were present ,

Things only got worse from there. The bartender also acted as our server, and his attitude was appalling. He seemed angry and resentful, like he didn't want us there. He kept telling us they were out of various items, then disappeared into the kitchen, leaving us waiting. When he didn't return promptly, we decided to leave and find a better experience elsewhere.

What really took the cake was his complete lack of concern or apology when we let him know we were leaving. It was clear he wasn't bothered in the least.

I wouldn't set foot in this place again if you paid me. The atmosphere was uninviting, with an old, unpleasant smell. It seems to be more of a bar than a restaurant, and not a very welcoming one at that. To others, be forewarned: Green Gate is not worth your time or money. 1/5 stars would...