Angelo's Pizza & Grill — Restaurant in Town of Champlain

I just left Angelos, The prime rib was awful. My wife ordered it and when it came out it looked small for the 18.99 it was on special for. It was tough, and when we told the waitress that she asked, " why didn't you say something?" Maybe it's because she never came to the table and asked how are meal was!!!. Then after getting home I called and asked to speak to a manager, only to be told by the manager that I was lying and the waitress did ask us how are meal was. Total BS. We were never asked and the waitress knows that. Then I was told by the manager" If you don't like it, don't come back." Good business huh? After going back and forth with her for another minute, I was passed on to the owner, who told me basically the same thing. I know the place just changed hands, and apparently ended up in the wrong hands. I have been going there since it opened up as Angelos, and have never had a complaint till now. All I am going to say is don't waste your time or money with these new owners. They have no respect for the customer. I was in the restaurant business for 20 years and know how one is run, and this is not how one is run right. "The customer is always right." is the staple of food service and these people don't know that. You do not argue with customers, as they will never come back. And they will tell all friends and family to not come back too, which is what I intend to do. Good luck to the new ( unfortunate) owners, because running an establishment the way you are, you won't...

My Husband an I were looking forward to have a nice meal , first time at Angelo's. The waitress was very nice meet us at the door. Took our order , brought our drinks , then food order , I order the French Onion Soup , an the Greek Chicken salad , my soup came with melted Swiss cheese , the small brown crock had half filled with bead , which soaked up 99 percent of the broth , I ended up with less then half of the soup , my chicken , I was expecting a fresh chicken breast , well it was a marinated injected chicken breast , it had tons of Greek olives, banana peppers, fresh tomatoes, lots of feta cheese , I messed the red onion that others alas had , so I was disappointed in my meal , my husban enjoyed his meala open face turkey dinner , he said it was real turkey thinly sliced . The restaurant was clean , warm , there were a few other dinners there , the waitress checked on us one time an left the empty onion soup dish on the edge of the table where it stayed until we were given the bill , so first time an last time . I understand that other may love an enjoy the food because they did a lot of take out food . IWorked in the restaurant business fore over thirty years an I know the food , the food offered by food...

There are not a lot of options in the area and we were passing through. The waitress we had was great. She did a great job. Food also arrived very quickly. The menu is quite extensive which is great for a party who have specific tastes. I ordered a cheeseburger (picture attached) but it was pretty bad. Tasted really charred and burnt for some reason even though it wasn't really that burnt looking? Ordered medium well. I don't know. The alredo pasta was good according to another in our party. I thought the prices were kind of bizarre and all over the place. We had a child with us, the pasta alfredo on the kids menu was almost $10...for just pasta....that's it. A bit high for a kids meal. Even the burger....which came with good fries but that's it. Burger, slice of cheese....$11...and there were other specialty burgers for $19.99. I get it. If you don't want to pay those prices just choose a different place, sure but I am just saying I left feeling like I paid for more value than I received. I would come back to give it a different shot but would order something different than the burger next time. The waitresses really...