Black Bear Restaurant & Bar — Restaurant in Town of Chester

I am a business professional from out of town, but visit the Chestertown Area for the holidays with my girlfriend. Last night, 12/26 - my girlfriend, her friends and I chose to eat at the Black Bear under recommendation of her friend who is currently employed there, and a family friend who is a very regular patron. Knowing the establishment closes at 9, we came in promptly at 8 - and ordered quickly as to not inconvenience anyone. Immediately, we were met with rude and condescending behavior during our pre-meal, and during our meal. We all asked for separate checks - as we’d all cover our own meals, and the waitress acted as if I had just ruined her entire evening. Our orders were taken rudely with “what do you want?”, “what do you want for a drink”, “no, we’re not special, we don’t carry that beer” (was searching for a cider), and when asked if you carried Coke or Pepsi products, I was met with a swift “Pepsi - so what do you want?” All of us were pretty stunned and silent to the behavior. One friend even ordered just a beer, as he wasn’t hungry and she said “just a beer?” And he said yes, and her remark was “alright whatever” While we waited for our drinks, we could hear the waitress (Ricky?) snickering loudly in the kitchen in regards to my girlfriends friend who works at Black Bear. She was Calling her disgusting, in reference to the slight cold our friend has. Making remarks of “she’s out there damn coughing on me and everyone else and I don’t want to give her anything”. Mind you, there was only 5 people at our table. My friend became visibly upset, and remained upset throughout the meal. When it was time to get our food, our friends was the first meal out. The waitress stood as far away as possible, and practically bent in half trying to reach the table to give me cold-stricken friend her food, and the waitress even made a comment in the lines of “well, you’re sick... so...”. While the rest of us received our food with the waitress no more than a foot away. Immediately, the entire table was upset, and most of us didn’t finish our meals. Some of us wanted dessert and no dessert was offered - even when asked for a menu for it. When it came time to pay and leave, I, being a generous person chose to cover everyone’s meal. So I took everyone’s ticket to the pay counter. I must have had 60 heads on my shoulders as the waitress looked at me like I was insane. Her first comment was “so why do you do that after I went through all the trouble of splitting checks?” I said “it was a spur of the moment decision - not a big deal”. She said “well it wasted my time” I said “eh, an extra 30 seconds of something never hurt” and she said “well, it took a lot longer than that since I now have to add them all up” - meanwhile she’s slamming the numbers in on the calculator like a madman, trying to express her anger for my generosity. After my visa gift card being declined she said “how are you going to pay?” and I paid with my Wells Fargo card. $60.37 was the total, and I was ever so gracious to leave a $5 tip after the horrible service and food we had. All my friends stood in awe at the door to the exit, and bar, as this exchange over payment and checks occurred. I will never, and I mean NEVER return to this place - strictly off of one persons behavior. I will be contacting the...

The menu is not up to date so don’t expect to pay the price you calculated in your head. My previous total of 10.50 was 19.50 and 1.00 of that was a “to-go fee.” On the phone when ordering, we stated how we ordered two egg breakfast sandwiches and were only ordering a side of fries to meet the $10 minimum for the ability to use a card at checkout. The waitress on the phone did not correct us or say anything in response to this, knowing we were already over the $10 minimum. Upon arrival, they card trap you lol because there was then a 3.5% fee to pay with card. I only gave this review two stars because the egg sandwiches were actually very good, and so were the fries. The cheese was the perfect amount of melted and the best type of cheese for a good egg sandwich, along with the bagels being soft but still good and the bacon also good bacon.

Edit: ordered again at 12:01 right after breakfast is no longer served which we didn’t know before calling. Lady was and always is super rude answering the phone and said lunch is no longer served, meaning breakfast but stated lunch twice. Then snappily replied “I just SAID lunch is no longer served”, then corrected “breakfast lunch whatever” they offer dinner options as well so no need to be rude about your...

This was the worst dining experience I've had in memory. The food was terrible. I had the beef and vegetable soup, that appeared to be a bag of frozen mixed veggies and beef-like chunks thrown into some boxed beef broth. For the main course, I ordered a pepperoni pizza. It resembled the worst examples of school cafeteria pizza, in taste and texture. If I hadn't been so hungry I don't think I could have eaten any of it, but I had skipped lunch that day and managed to force down half the pizza. I would have been upset that the waitress gave me a styrofoam container to store my leftovers in, but it honestly couldn't have made it any worse. And speaking of my waitress, this was also among the worst service I have ever received. The waitress was slow, rude and inattentive. The restaurant was only half full, but it took 25 minutes from the time that I asked for my check to receive it. I know because I timed it. Then, ten minutes after sending my card back, I had to go find her because she still hadn't ran it. This was the first time in my life I've ever given a 0% tip, but believe me, it was WELL earned.

NEVER eat here. If I could give it negative...