The Hollow Bistro & Brew — Restaurant in Town of Clarence

I booked the back room luncheon party for my mother's 80th birthday party , when I called back to finalize the time and discuss the menu, I was asked what time my luncheon would be as the jazz brunch in the front dining room was fully booked and started at 11:30. The owner was concerned about timing and "wanted to be sure we would get the best service possible" Certainly, she was aware of her brunch and that a luncheon would coincide. I also asked about costs the day I booked the room that lunches started at $17 per person, on my follow up call I was informed of a minimum of $750 for the room and $425 cancellation fee, however in my case she would honor the 425 or $17 for 25 people. I'm sure my event would have cost far more. I was very distressed that she had concerns, about their ability to provide service ( it did not instill confidence) and that these fees were not divulged when I booked. I expressed my concerns about the party and that it was very important my mother have a special event. The owner declined our booking and disappointed and elderly woman and her family. Beware of planning a party here these people are neither...

Called during the dinner rush for take out, and they answered almost immediately. The courteous service was both helpful and knowledgeable. The wait was less than 20 minutes. I haven't eaten here in over 3 1/2 years, but these are things i had grown to expect back then, being there so much at that time. The food, however, was somewhat of a "quiet storm", perhaps ending in a rainbow; executed with a clear intensity of passion. An aptly inspired, late summer, beet and goat cheese salad with grilled chicken and balsamic vinaigrette followed by a lovingly prepared and timeless blueberry crisp. I can't eat too much sugar, so i avoided the vanilla ice cream. It was delicious, fresh, and casual yet elevated; it hit the spot. Quite a serendipitous solution to my neglected and growing hunger was set off like a wildfire upon first glance at the Facebook specials page. I literally could not resist. Bravo, Chef. You...

Physically nice looking "Bistro". Was seated promptly but did not have a waitress acknowledge us for @10 minutes. Was just getting up to leave bistro when that occurred. We ordered medium well burgers and received overcooked ones in and out instead . No Pink.Regular and Sweet fries were nice, but associated condiments (ketchup, etc) were doled out in cute, but very a small dish, prompting us to repeatedly ask for more with long service delays each time one was brought out. Very noisy main street patio with local kids racing trucks and cars down the street, but some of this is to be expected with a patio experience. Other staff helping to do cleanup here was much more friendly and attentive in passing, then our own waitress was. Ended up leaving this,bad tasting, half eaten meal due to its taste with great disappointment as we were hungry. Do...