The service is generally fine and the employees nice. However the food is atrocious. Portion sizes are insanely skimpy and the prices just don’t match up. Everything is microwaved, except for the sandwiches/bagels, but if you get bacon it’s microwaved in a porous cup with ancient grease in it. If you get any type of meat on anything your meal is soaked in grease. The bagels/cream cheese are just okay (they are pretty small and flavorless, cinnamon sugar/cheese barely has any sugar/flavor, overcooked) but the salmon is not, and do not eat the tuna. Any baked good that isn’t a bagel isn’t fresh. The parfaits are watery stonyfield yogurt and frozen berries for the price of an entire thing of yogurt. The lettuce is almost always gross. The smoothies are made with frozen fruit you could buy yourself at the store, which is fine except the smoothies are pretty expensive. They have an insane ant problem and the kitchen is really, really nasty. The manager and district manager are nice but seem really fake, not in the usual business polite way. I will spare you all more grody details but please, please, do yourself a favor and go to Brugers. This establishment is not sanitary, it is not good, and it is not cheap (although the ingredients clearly are!) The “locally sourced” stuff is all marketing. If you get anything, get a bagel or maybe the mac n cheese with spinach if you like microwave tier mac n cheese (I think if you get spinach, it goes on the stove). Should have read the reviews on this place a little better.