They are getting a 2 because of the customer service was great for a Chinese food restaurant and it was relatively clean. However everything else was absolutely out of taste. Ordered fried chicken, was supposed to get 4 but instead I received three. I had nyc Chinese food on multiple occasions so I know amazing ones when I taste them and this is nothing compared. The chicken was unseasoned, it was not cook right, maybe the oil they used is not ideal,I didn't receive a fork or spoon in my order. it was my first time there also, I wasn't told to grab a fork or a spoon upfront. But anyways back to the chicken. So this morning I woke up and not feeling too good, I know my body and I control everything I eat and know what reaction to expect from every meal. last night I had the fried chicken wings despite being absolutely tasteless, I wasn't going to throw them away,I sti ate them but woke up feeling nauseous. The general tso's chicken was also not up to standards. They really need to step up their cooking skills before someone get sick and they end up with a lawsuit. But customer service was good.i feel bad for the young man who's likely to read this and find out that his family can't...
Read moremy family and I have been going here for years! It’s been great until recently . The last couple tries just haven’t been great at all. Chewy chicken, tastes like it’s been sitting out or reused. Some of the food has been lacking flavour. I finally had called and complained because I had spent a lot of money and the food was awful. The chicken and noodles just did not taste right. The guy I had spoke to was so rude.
He hadn’t apologized or was even compassionate but all he had to say was “well I don’t know, it’s been the same”. I asked for a refund this time around. I heard him talk badly about us on the phone in a different language which they didn’t know that we understood just for him to come back and say to bring the food back to get a refund. I couldn’t imagine if they had ended up reusing it.
Although, there’s two ladies that work upfront are sweethearts, it’s time to find a...
Read moreMy first visit to this small Chinese restaurant in a strip mall with plenty of parking. Order consisted of sweet and sour chicken, shrimp with vegetables and a large vegetable lo mein. i went to the Dollar Store while waiting for my order which was ready when i returned. One bag was given to me. At home, i realized that the bag contained on the two lunch entrees, the chicken and shrimp. No lo mein - yes, i paid for it - and there was no rice. i don't know if they never give any rice or if we simply didn't get any. There were two fortune cookies. Packaged sauces, like duck sauce and soy sauce, were available to pick up on the way out. Lunch portion size was fine but neither one tasted all that good. There was a lot of breading and not much chicken. The noodles on the side were mushy, overcooked and flavourless. We were very disappointed and won't...
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