Panda Garden — Restaurant in Town of Delmar

Food is decent and affordable but customer service is absolutely TERRIBLE. Untrustworthy, liars...

I placed an online order thru the website for pickup at 115pm. I got home at 130pm and realized they forgot one of my meals (it was a large order) so I called and let them know and was told the manager who handled online orders was not there and would give me a call back. 330pm and still no call. A different person told me the manager would have to call me back. 530pm and no call back so I called a 3rd time and they transferred me to the manager. After being put on hold the manager told me they could not find my order with my name, order or phone number. I asked them how that was possible and they say are you sure you came to the right store?? There is only one in town and they kid gave me my order using my name and phone number so it's obviously the correct place. She said okay well I checked and we cant find it we can check again and call you back. I said no because I waited 5 hours already... so she puts me on hold again just to come back on and say since it's an online order I have to submit a refund online thru the website. I told her no I used my card in store and that I wanted to be refunded for the meal. She said I could have the meal made for me but told her no, I wanted it at lunch time not now. She then told me she would have to call her boss because he's the one who handles refunds and again I told her no I would not be waiting for a call back because I can't trust that they would actually call me back and told her I am only requesting a refund for the meal I did not receive. I was placed on hold yet again. She finally came back on the line after 35 minutes of going back and forth and said what is your card number for the refund then said okay, sorry again for the inconvenience it may take 3 to 5 days of processing time.... so I am still uncertain if I will receive a refund or not but at this point it doesn't matter, I just won't use their establishment again. And it's not about getting money back, it's the fact that they have proved themselves to be liars and untrustworthy regardless of the outcome of...

This is by far our favorite Chinese food restaurant in the area! They do an amazing job with the cashew chicken and sesame chicken. Their crab and cream cheese wontons are so delicious!!! We have never tried anything else on the menu, because our favorites are so tasty...but I can only assume the other items are equally as good! They are so quick with getting the order ready. I call just before leaving the house and it's ready 15 minutes later! The staff is very friendly, also! Just talking about it makes us hungry...we are about to place our order! Give it a try! I highly recommend Panda...

First time in. Traveling, just happen to come across it. My husband had kunpow triple delight (he likes it spicy). We asked for fried rice (instead of white rice). I ordered sesame chicken with fried rice. We sat and eat a little in the lobby. Then too the rest with us. They have small lobby area, with only a few tables to eat in the lobby. The portions are really good. We had lunch with out portion then we ate the rest for dinner. They have great to go containers. (They seal great, so don't have spills). The food is yummy. I think most of there...