Our review is limited to the Mini-Golf - A bit of context my wife and I bring our clubs with us as we travel the country and the world and do mini-golf wherever we can. Our goal ever state, every country.
We met Eddie - the "Mini Golf Club Professional" who took extra time and showed us around the facility. VERY impressive. They can handle just about any time of event you want to have. 10 lane bowling. Moveable walls allow for all sorts of possibilities to handle any type of event you need. We were impressed.
The mini golf course is a no frills and gimmicks course that any mini golfer would enjoy. It is the type of course that if you play it a few times you will be able to figure out how to play the holes. The course is well cared for. I think it was hole 11 needed the carpet fixed at the water feature bridge. I am sure it will get fixed.
As I have said we have played mini-golf around the country and the world. Our experience at The Clubhouse will be on the list of memorable places to play and we will come back and play here again.
The landscaping is lovely. It is a peaceful place to enjoy some mini golf, have an ice cream or a drink. The Clubhouse is off the beaten path - Waze will get you there with no problem.
The staff was very friendly and Eddie is a great guy. Hunt him down and chat with him for a few minutes he will brighten your day.
This is a great mini-golf course for a date or the family. Mini-golf in the Hampton's is not a popular thing to do. It should be and it could be at...
Read moreWe hosted our annual holiday dinner at this venue, starting with light bites and bowling, followed by an à la carte dinner. Unfortunately, the experience left much to be desired.
When we arrived at our table, there was no music, and the lighting was dim, creating a cold and uninviting atmosphere. It took 35-40 minutes to get overhead lights turned on after we brought it to the staff's attention. The floor manager's response to our concerns was dismissive, stating, "We had no idea that’s not what you wanted."
I asked if something festive, like a holiday toast or small gesture, could help salvage the evening, but the response from the manager and owner was combative. Instead of addressing the situation discreetly, they engaged in a public discussion that felt unnecessary and embarrassing in front of our entire group.
What could have been an easy fix turned into an unpleasant confrontation. A simple acknowledgment of the issue and an effort to turn the evening around would have sufficed. Instead, the focus seemed more on defending actions rather than addressing the customer’s experience.
This experience was deeply disappointing, especially during a holiday celebration. While we’ve enjoyed this venue in the past, it’s clear that guest care and flexibility are no longer priorities here. I hope the team learns from this to prevent future mishaps, but I cannot recommend this venue for...
Read moreI would give 0 stars if I could. What a horrible experience. We had a birthday party for our son’s 7th birthday. We did bring our own chips and we were told that wasn’t allowed. No problem we put them away and waited for our food. Our server came over and screamed at my husband Infront of 20 7 year olds and there parents it was so embarrassing. Not to mention the bartender had a disgusting attitude.They gave us 10 paper plates for 20+ kids and didn’t even want to cut the birthday cake for us even though it was included in our event package. The only good/caring employee they have is Phil thank goodness for Phil he was on top of our party and really showed he cared. If you’re thinking about having a birthday party in the area unfortunately this is one of the only places to do so and they know it! Also complements to Matt the chef in the kitchen he showed up more than our server Gail who would rather scream...
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