Laura's blondies are amazing. I've sent them to friends three times. Come for the blondies, but come back for the customer service. My good friend lives in rural upstate New York and is mourning a loved one and I wanted to send him a couple boxes of something delicious. I paid for 2-day UPS shipping (about $30). Everything was paid for and settled. On Thursday, Laura emailed me that per the information she was getting from UPS, Next Day, Two Day, and Ground, were all indicating an expected delivery of the following day. I switched to Ground and Laura refunded me the difference (about $20). The blondies and brownies were delivered to my friend Friday morning. The friends I have sent Laura's baked treats have all been very happy but I am really marveled by her conscientiousness and her interest in going the extra mile. Thank you so...
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