Burger King in Irving NY is so terrible it's made me give up fast food for 2 years now. I've never felt better. I came to the drive thru for breakfast. The cashier was a local well known partier and drug addict often ending most nights in the local clinic with injuries and infections like the time her and her friends shot up and branded eachother with a coathanger. Well she cut her hand and dripped blood on everything she was handing me at the window. When I asked for a manager they both got rude with me and didn't see the problem. I work at the local casino and have been in many customer service and ServSafe trainings with US Foods. It's amazing this place is still open with all the problems I've seen here from the time I was a child to now...
Read moreWe stopped in there after getting off the interstate. We had 4 people look at us standing at the register to order and they turned and walked away. This included a manager who walked up, punched at the screen, mumbled something and walked away. If this is the type of Customer service that they train for, these workers need to find a new job fast. I have never been ignored so badly at any place. Not even one word to let us know someone would be right with us. That restaurant should be embarrassed and appalled at this behavior. I cannot rate the food as we never got any. We left and went to Mcdonalds. They were happy to take our...
Read moreWent through the drive thru around 2pm total was $35.91 and rounded up to $36.00 ordered whopper combo no tomatoes with cheese and med coke , double whopper combo no onions , no tomatoes with cheese and med sprite, 8 piece nuggets and two 8 piece jalapeño bites. Received- double whopper combo was only a regular whopper combo with onions , tomatoes and cheese on it . Regular whopper combo had tomatoes. Tried calling several times and no answer . fax machine picks up. Did leave a voicemail after calling several times. Also both sandwiches were loaded with mayo. Couldn’t believe I paid...
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