Tropical Jerk Roosevelt — Restaurant in Town of Hempstead

I've been to several Tropical Jerk locations (Uniondale, Baldwin), and I’d say this Roosevelt spot is the least crowded, which is a big plus. The parking lot does fill up quickly because of other places on the strip, so keep that in mind when you head over.

A heads-up for breakfast lovers: many Jamaican spots, including this one, stop serving breakfast pretty early, so if you're in the mood for ackee and dumplings, make sure you get there early enough!

Speaking of which, I had the ackee and fried dumpling. The ackee was tasty but a bit watery, which knocked it down a bit for me. On the flip side, the fried dumplings were great size, crisp on the outside, soft on the inside, and at the ideal temp.

Pricing is standard for Jamaican spots in the area, so you won't find anything too out of the ordinary there. One thing to note is that they don't take over-the-phone orders, so I recommend calling ahead to check if they have what you're craving before making the trip

Overall, it's...

Food is AMAZING but don’t expect any customer service. The ladies at the register look they wanna fight you! I went two days ago and the young lady at the register was not only friendly but had everyone in there with a smile and I even ordered more than what I came in there for. Today I go in with a smile as usual and was NOT greeted the girl behind the register at all she just stood there looking at me like I stole her boyfriend. ohh okaaayyyy lemm get ……. She didn’t ask if I wanted anything else just 11.61! With a blank stern face. Passes me my food and didn’t say one thing. It took everything in me to not say THANK YOU as I usually would have. Terrible customer service like why are you so angry all of the time!! They will not get a cent of my money ever again! Boy I’m a miss that...

Hands down this is my favorite Jamaican restaurant in Nassau County! The food is delicious, the staff is friendly and always welcoming. I had to leave a review because yesterday in particular I had the most amazing Mac n’ Cheese and for the first time I had their whiting and it was incredible! Big up to Tropical Jerk for always delivering on impeccable flavor and good vibes!

Oh, and let me not forget my server, Eva! He truly represents the brand and embodies what great customer service should feel like, attentive, personable, and full of positive energy. It’s one thing to enjoy great food, but when the experience is matched with warmth and professionalism, that’s what keeps you coming back. Can’t wait for...