Bagels & Bites — Restaurant in Town of Lloyd

UNPROFESSIONAL & UNSANITARY! Natasha come back…..this establishment is not the same without you. This used to be my favorite place but now it’s run by young and highly unprofessional staff. Not to mention the food is not the same quality. The blonde behind the register was EXTREMELY rude. I was given a total amount for my food and then charged a higher amount. I simply asked if they charge more to use a debit card and she so rudely told me there was a sign on the register. Yes there is however, it’s a very small hand written note that was being covered by the receipt paper. Not visible at this point mind you. So I asked that they let customers know it’s more or move the sign. The rude snarky comments continued to pour out of her mouth. It wasn’t until I asked her for her name (not saying) that she changed her tune and asked if I wanted a refund for the difference. I’d also like to point out that the two women cooking in the back are NOT masked up and only wearing a protective glove on ONE hand. I watched them on the cell phone with the ungloved hand then proceeded to use the same hand to pick up the cheese and put it on someone bagel. Working with food they should know this is not sanitary. I am truly disgusted with this place and I will NEVER eat...

I've been going here periodically for about 2 years now and I'm definitely not impressed. Starting with today, I came in at 8:05 (on Sundays they open at 8) where I was told very rudely that they were NOT open yet and it would be about 15 minutes before they were ready to serve customers. I was able to go to a different deli, put in my order, amicably chat with the workers, and get home in those 15 minutes. Being understaffed is a stressful situation, but you should not be taking it out on your unsuspecting customers.

Continuing on, the service is usually rude and couldn't care less about friendliness (unless you're a friend of one of the counter girls, then it's red carpet all the way) My to-go order has sat on the counter for an extra 5 minutes without any communication between staff. There is no online menu and any low-quality pictures of it are inconsistent with what's available (the prices vary as well). They're lucky the food is good, but it's definitely not worth the 10 minute drive out of my way. The only good quality is the young gentleman who occasionally works the counter and makes coffee drinks. He is always very pleasant, takes good care of his appearance, and genuinely seems to care about...

I don't usually write reviews but I'm so upset I feel I needed to share my experience. This used to be my favorite place to get breakfast from, local, fairly priced, great food, unfortunately todays experience was far from desirable. I called in my food ahead of time (one sandwich and two bagels), I arrived an hour later to pick the food up. My fiance went in before I did and was told that the food was not ready and it would be a few more minutes. TWENTY minutes later I went in thinking surely something must be wrong. The girls behind the counter ignored my presence and chatted with what appeared to be their friends. They gave them a bag of bagels that they were going to throw out come the end of the day. After squeezing my way to the counter passed their "get together" the food had been sitting on the back counter. I was rang up only to find that one of the bagels was not in the bag. When I asked about it, she had to retrieve the bagel from the bag she had just given away. Needless to say this was unprofessional and I will not...