Dragon House — Restaurant in Town of Lowville

I went to order after a long couple hours at the ER with my son. I was trying to communicate to the woman that he had a shellfish allergy. She didn’t understand so she called her son to translate. I let him know the importance of the food I ordered to not be cooked in a pot that cooked shellfish. When he spoke to his mother , the mother and other workers began laughing . The son on the phone said they don’t cook shellfish there just shrimp. I was mortified that they did not know shrimp was a type of shellfish. I tried again to make it clear that my son consuming food cooked in something that made shrimp could kill him. The staff became anger and one of them told me bye. At that point I was not buying food from them anymore. So please if you or a loved one has a food allergy this place is not food...

Chicken wasn't fully cooked still pink in the middle and that Is nasty biting into my chicken and the center literally cold not a fan ,chicken dry literally like no sauce on my general tso's chicken ,fried rice not horrible and after calling to dispute my chicken not fully cooked and cold in the middle lady on phone became rude like i didnt just bite into cold chinese chicken while pregnant won't be eating there...

Normally praised but today Sunday ordered usual sweet sour chicken n chicken lomein..A qt each the lomein had that strange flavor I've gotten at times before at other Chinese places n it wasn't fresh tasted n texture like it was made ahead .. the sweet n sour chicken the chicken was dried out n tough hard to chew .. disappointing for 23 bucks plus a tip very...