Ina's Pizzeria — Restaurant in Town of Manheim

I ordered 5 slices with various toppings over the phone and was told that it would be 15 minutes. Upon arrival, the slices were still not ready. They were not even remotely busy for a Sunday evening. 30 minutes later, I was given 3 slices and told that was all that there was. I had initially ordered 2 cheese, 2 Hawaiian, and 1 EBA slice. You would think that they would split that up accordingly with 1 slice for each topping, but no. There were 2 Hawaiian, 1 EBA, and zero cheese. I was informed that it would be a 10 minute wait for the other 2 missing slices since the pie was in the oven. I was standing there with a sick child at 7pm waiting for the slices that we ordered at 5:45 pm. The cheese slices were for her. Was I supposed to tell her, "Oh I'm sorry, everybody eats except for you because of poor management at Ina's?" Obviously we had to wait for her slices. No compensation was offered, and no apologies were given. 1 hour and 45 minutes for 5 measly slices. There was another gentleman that was sitting there since before I walked in who ultimately ended up waiting 2 hours for 2 dinners. Ridiculous! It's completely unacceptable. Nobody knew what they were doing there. Their customer service was terrible. The food was not much better. We will absolutely not be returning. You don't treat...

Too expensive!!! Prices keep going up and food quality and portions go down. Stopped in for 3 SMALL subs and was charged a quarter of $100. This in a village where the median household income is $30k and 11% of the population lives in poverty. The price points make no sense.

None of the employees were wearing hair coverings, masks, or gloves. Even if we were not in a pandemic that would still be unsanitary. I won’t be spending any more of my...

The prices are pretty good, although I strongly believe the quality of the food could be worked on. I've ordered pizza a few times and the dough is extremely thin and the pizza itself is too greasy in my opinion. The thin dough makes the pizza hard to handle usually falling out of my hand, cheese and toppings slipping off. The traste is good once I can handle it. I have also ordered the boneless wings which were good quality for...