North Lake Inn — Restaurant in Town of Merton

We moved out of state 2 years ago and have recently moved back. My wife, kids and I used to come here for dinner on a Friday or Saturday every week. We'd order a breaded mushrooms, pizza and chicken Alfredo to split. First, the waitress seemed flustered from the start. Our entree arrived before our appetizer because she forgot , but blames the cook staff. She also forgot one of our garlic breads. Pizza was good as usual, but the chicken Alfredo was absolutely atrocious. The portion size was less than half of what it was when we moved 2 years ago and double the price. For an Al a carte portion, we even questioned the server if it was correct because it used to come in a large bowl, not a small plate. You can tell from the picture the chicken is CANNED when it used to be grilled pieces and the Alfredo sauce now tastes like a cheap bag sauce. We aren't looking for a freebie or anything but she didn't offer anything, no apology, just kept going. Prices were outrageous for the service and quality we recieved tonight. After CRAVING NLI for over 2 years, we were completely and uterly disappointed. Pictures will be posted below. What a disappointment. And from the look of it, the only time the owner or manager respond to reviews is when they are positive reviews. So let's see if they even try to rectify...

Let me preface this 3 star review by saying that I thoroughly enjoy the food here. It is delicious. But let me tell you, the service is below average.

When we arrived the place was not busy. We were seating right away near the bar. We (2 people) placed the drink order and it took 10 min to get the drinks. After that we placed the order and eventually got our food, without eating utensils. We had to go get them outselves from the stack that was on the bar. My order was wrong. Not a huge deal, it was just missing meat for the meat sauce. I felt it would have been petty to send that back. Not once did anyone ask if we needed more beverages during the meal so we had to find someone who was not our original server (she was too busy in the main dining area getting new orders because now it was the busier time of the evening).

After asking for the check it was an additional 20 minutes before I had to ask the bar tender (who was swamped already) if I could get my check. She walked away and I wasn’t sure if she was going to help me so I asked another server who was swamped and confused and then the bar tender came back and said she was going to do it.

I do plan on coming back because I do enjoy this place but I am hoping for a...

My two friends and I, one of whom is full-blooded Italian, stopped in for dinner on our way through the area. My Italian Friend had mostaccioli with meatballs, and she was extremely disappointed because as it turned out, all there pasta is pre-made, according to the server. Her noodles were mushy, so it ruined the whole dish for her. We notified the server, and that is when we found out that they make the noodles ahead of time. They did take this meal off of our bill, so at least they were willing to fix the situation . I had the meatball sandwich, which I did not have complaints about, since there we're no noodles involved in mine. Our other friend had shrimp in alfredo sauce with linguine, and although she did not complain about the noodles, she did say that the shrimp were just little small salad shrimp.The server said they were known for their garlic bread, which they said was like Mama Mia's, and it WAS good. I really don't think we will be back there again. They did say they are known for their pizza, so I cannot comment on that, however their sauce was good,...