Ox & Cats Sports Bar & Grill LLC — Restaurant in Town of Merton

Editing a previous 5-star review. I've been there a handful of times now, and the majority have had some sort of issue with service. One time, we got cheese curbs that were still a bit frozen/cold in the center. That waitress was super friendly and was happy to fix the problem for us, so no real issue. She was also juggling quite a few tables, which is more of the establishments fault for not scheduling properly than hers. Most recently, my family went there for a couple of pizzas. The guy serving seems super disinterested as there seemed to be some sort of staff party going on upstairs, as a couple of staff members were carrying taking beer upstairs. There was only us and one other table, and he served our second pizza to the other table. Mistakes happen, but I feel a little less sympathetic being that there were only two food orders in the system. I noticed well before that the couple at the other table was confused by getting the wrong thing. He took a long time to come over and admit there was a mistake, He came out several times to give us inaccurate time estimates for when the new pizza was done. We had completely finished our other pizza and were still waiting another 30 minutes or so just for the second pizza to come out, which by that time, we were just ready to go home. We boxed it up and left, but I can't help feeling cheated with the other table getting our original pizza for free to take home. We weren't offered the second pizza or free after the mix-up, nor a coupon or anything else for a future visit. The waiter was also really insincere/apathetic (or even under the influence with the party going on?) with the mistake. Not too excited about heading there again for dinner after this. Wish their service was consistent, because other visits have been a lot more pleasant.

Owner says they have no upstairs party room, but then it’s very unclear where their high employees kept going with drinks 🤷🏻‍♀️

We’ll go elsewhere for food from now on with more...

This bar and grill has gluten free options like cauliflower crust pizza and a couple of compliant salad offerings. Food tasted fantastic, and I didn't have any reaction with my celiacs. We only went there for a quick lunch during the working day, so we were unable to sample any of their drinks, but they did have a full bar that seemed well stocked. Hidden gem of the area, it seems, and we were lucky to have been recommended it...

Food, Service, Vibes all clicking on 100%! I know the stars had all aligned because I won on the slot machine EVERYTIME I went back to it. lol I’m sure someday I’ll go back and give it all the money i won plus more. I watched the brewer game then listened to all my favorite music on the AMI sound system. I didn’t get the bartenders name but she was pouring the drinks up with the biggest cutest smile. What a great night. I’ll...