Jenny Lee Country Store — Restaurant in Town of New Albion

I read some of the reviews and felt a few should have been disputed by the restaurant owner. When reviewing an establishment we are to rate it based on; *location/accessibility, this establishment is on a main road. Parking is limited, the road is a steep hill, so if you are physically handicap or have limited mobility please bring someone who can help you in and out of your vehicle or call the establishment to order and ask them to bring your order to your vehicle. There is a police station across the street so the area has very little crime. Statistics show Cattaraugus town is one of the safest places to live in WNY. So if you get hungry after dark, go eat. The police do an amazing job keeping this towns safe title. *Cleanliness, This establishment is clean. Personally I've never seen anything that would make me think "ew". Their Cleanliness (staff and establishment) definitely meets NYS safety and health protocol. Obviously I have no idea how clean restricted areas are, but customer use areas are definitely within state code. Prices, when compared to the areas average cost per product this establishment is within the cost bracket, which makes their price average. Item quality and availability, obviously sometimes things are good and sell out. Trying to get a fish fry on a Friday is typically limited in most establishments that offer a great fish fry. This place is no different in that aspect. Some prepared food items are of excellent quality, some average but I've never had an issue in this area. My daughter lives a few houses down from this place, she orders from here weekly and she can't get enough of their food. When she takes vacations, I dog sit for her and I then resort to ordering 3 meals a day and I cant complain. Great food, no mess, no dishes to wash its like I'm on vacation too. Mistakes happen and when they do the establishment verifies the mistake and will quickly rectify the problem being more than fair about it. This makes them an honest establishment in my opinion. Staff (Cleanliness, hospitality, communication and ability to perform their assigned tasks), I personally found the staff to be above average in this manner. Taking in to consideration business, and situations out of their control I'd have to say they do above average. Other, special offers or accommodations: none that I'm aware of. Suggestions: longer hours would be nice or delivery but considering this establishment is the only one in the general area, that might cause unnecessary stress and I understand that. Conclusion and personal experience or opinion, This establishment is on rt 353. If you dont reside in the town of Cattaraugus then you most likely have to travel on 353 to get to this location. I'm not a fan of route 353. I swear after 8pm everyone drives 20 in a 30, 40 in a 55, or 80 in a 45 with high beams on while tailgating or breaking until you tailgate them. It's a safety issue for many reasons. So my only off topic conclusion would be to drive safely. Be vigilant. Install a dash cam to verify road games played after dark. Just be safe on that road. If you do witnesses these behaviors please provide a report to the police so they can start a pattern board to rectify these issues. Jenny Lee Feedmill is truly a breathe of fresh air. I love good people because they contribute to a society that isn't always fair nor kind. These people are. Inhope you give them a try so you can see why I made this particular review as detailed...

I am not going to give a bad rating, because I did find this place to be absolutely adorable. The food that I saw going out, looked phenomenal. I ordered coffee, and the Thanksgiving Burger. The coffee was delicious, but was served without a spoon. I did recieve a spoon after asking for one on my second cup. They use hand held touch screens to take the orders, which in an establishment of that size, I find to be completely unnecessary, a waste of money, takes away from eye contact while communicating with guests, and promps them to ask questions that arent relevant to the order being placed. I was asked how I wanted my turkey burger cooked. Definitely not rare lol. "Fully, so that I dont die." My meal was mediocre. It was a frozen turkey burger, boxed stuffing (I have no prob with boxed stuffing) and canned cranberry sauce. I think I was expecting more of a relish. The gravy was dark, thick, and not heated well. The waffle fries were cooked to perfection. Prices were ridiculously affordable, and like I said, most things going out to the tables looked phenomenal. I think i just made the wrong choice of entree. I didnt complain, cuz it was edible, and filled me up. The cook on shift was a lovely female. Im not sure if she owns it, but she takes pride in her presentation, cooks in an open area by the counter seating, and even came out to refill my coffee, and has a vibe that makes you feel comfortable. The server was new. It was her first day, but she seemed at ease, and if she was nervous, she hid it very well. She was a nice, sweet, girl. Its part store and part restaurant, so you can buy other things and pay for it upon exiting with your meal. My friend got stewarts cream soda from the cooler, which seemed appropriate to drink in a lil country town. The decor was adorable and country quirky. I would change one sign. As a long time server, I do agree that cell phones should not out, but the sign should read, "focus on guests", not customers. Customer makes a patron feel like a dollar sign, where as guest makes a person feel welcome. All in all, cute, cozy, memorable place, and if i lived in that town, I'd probanly...

Last week, we "Treated" Several Heart Patients in our Cattaraugus Community to Delicious "Beef on Weck," Traditional Italian Pizza, & Buffalo Chicken Wings from Jenny Lee Feedmill in Cattaraugus, and we delivered "their favorite foods" directly to them.

The "Beef on Weck" was tender and juicy and served with au jus and horseradish!!! The Pizza was topped with lots of cheese and mushrooms and the best ever!!! The Buffalo Chicken Wings were tasty and tender and served with creamy blue cheese dressing on the side!!!

Everything was cooked & seasoned perfectly, served "Piping Hot" and with Excellent Presentation!!!

The Owners of Jenny Lee Feedmill, Mr. & Mrs. Nick Rhinehart are always very Professional, Friendly, Courteous, and Polite.

We absolutely love this "Triple Play" Combination of "Beef on Weck," Pizza and Wings, and we will definitely order again.

Thank you very much Nick and Ashley Rhinehart!!!

Best, Miss Jodi Mudgett, Executive MBA, Dream Home Consulting, Marketing, & Home...