Coasters Sports Bar | Tioga Downs Casino Resort — Restaurant in Town of Nichols

I go to Coasters one week and order a Caesar Chicken Wrap. Take it back to where I work and find out there's no dressing on it of any kind and no one asked if I wanted any when I picked it up.

I go back there again the next weekend and order a Turkey Hoagie with Fries to go. And it comes out and the waitress asks me if I want Mayo to go with it- When it's listed on the Menu that it comes with it on it already. So I say Yes to the Mayo Packets and go back to the office.

Go back to the office to see the Hoagie is two pieces of bread, lightly toasted with butter on it. No Mayo to speak of on it either, meaning I have to take apart the sandwich in order to put Mayo on it.

Speak to the Supervisor, he asked me if I've spoke to the cooks, which isn't my responsibility. And proceeds to say he'll speak to his Supervisor about it, which is the same response I get every time I speak to him about it.

Don't go to Coasters, it's literally not worth the money...

Went in for takeout at 10:15.the waitress taking our order was super nice & new to the job. As we were telling her the last item in our order the bartender came over bc he overheard us ordering a Philly wrap. He ripped the menu out of my hand and says “it’s after 10, there’s no phillys the menu has changes at 10.” And he walked away and came back w a different menu. I’ve been a server for 8 years, and never would I think it’d be acceptable to rip a menu out of ANYBODIES HAND. We had to scratch our entire order and start all over. Okay, fine. But there was no need to be rude about it. We order, head out, and come back for our order and both burgers we ordered were missing bacon. We read the kitchen receipt and both burgers did say bacon. So once again, was not the servers fault. The food was still good, but the customer service (aside from the lady waiting on us)...

My cousin and I went to coasters last night to order food to go and the bartender told us that it would be 20 minutes to be able to order. After about a half hour, we decided to sit there and eat so ordered our food. After about half hour of ordering our food, the waitress said our food should be out in a few minutes. It took another hour before getting our food. Even though it was father's day, we didn't get to coasters until after 8 pm and it wasn't that busy at that time. So from the time we got there until the time we got our food, it was actually over 2 hours which was ridiculous. The waitress was nice and apologized, which it wasn't her fault. If you don't get kitchen help that can handle the job, you're going to lose customers. At this point, I don't plan on going back there...