Whitetail Inn — Restaurant in Town of Saint Germain

I would NOT recommend this place to my WORST ENEMY! I got engaged Feb 2013 and made arrangements with Jeff within the week of getting engaged to secure a date for my wedding. I spoke with Jeff via email, phone, etc. I settled on my date and he told me, "I have you in the books for this date!" and that the day was held for us. I expressed to him that I intended on getting up to sign the contract and deposit ASAP. He also told me that the Whitetail Inn is closed the entire month of April. All of Feb and March I was stuck in Chicago caring for a very sick family member full-time, and wasn't able to make it up there right away. I had communicated that to him from the very beginning. She passed away in the middle-end of March. So, we didn't make it up there in February or March. April the Whitetail Inn is closed the entire month. I made it up in May, and emailed Jeff beforehand asking what day/time would be best to meet with him. His reply to my email was something along the lines of, "...This day, at this time, work best for me….. Unfortunately, some time has passed since we talked and your date is no longer available. We have taken reservations of someone else." Needless to say, this was a very shocking email to receive, and not what I expected from the "Up North Hospitality" that I have grown to love and truly appreciate. I received NO call, NO email to inform me that some one else was interested in that day as well. He did not attempt to contact me ONCE to let me know he was going to give my day to someone else despite "being in the books" and having every method possible to get a hold of me if he wanted to (email, phone, etc). I expressed my dissatisfaction about this, and he recommended that I change my wedding day to the Friday before or Sunday after the actual day I wanted because the dining room would be open those days. This, to me, is distasteful and simply bad business. I wouldn't recommend this...

We visited the area after about 20 years and were excited to eat at the Whitetail Inn restraint. What a complete disappointment it was.

Two of us ordered the Whiskey Shrimp. The sauce was horrible and the shrimp was WAY overcooked and had no flavor at all. The shrimp were swimming in the watery sauce, more like was a soup. I've thrown away better food than this.

My aunt ordered the Mediterranean Haddock. It was horrible as well. Also like a soup. It was very sour and was difficult to eat. She left half the plate. She couldn't stomach it.

My dad had the Pan Seared Salmon. He said it was just OK.

I asked for and received a soda. Never saw the waiter at out table till we were just about finished. The soda was flat. I asked the waiter if he could check on the carbonation. I was never asked for a refill. Finally I asked him if he checked on it, like a hint for a refill. He said he forgot. So I asked for a refill. He said he would bring it and not charge me for it. When I got the bill, the soda was on it. I guess they charge for every glass and the second one was at no charge. Seems a bit strange that they would charge for each glass. I've never seen that before at any restaurant.

We still left a 20% tip, but should have left a just a penny.

We are here a out 20 years ago and it was a great experience all around. DEFINATLY not this time.

My advice would be to come in, look around and...

Not sure where to begin! Jeff and Joy were better hosts than we could have ever imagined. Right from the beginning, they were accommodating and just wanted our day to be perfect for us. Any questions that we had throughout the year and a half engagement were answered in a days’ time. They dealt with my panic of weather worry and every other issue that came to my mind, very calmly and always had a solution/answer. There weren’t many “no’s” to our requests, as they just kept reiterating that they can accommodate and it was our day. Joy was practically a wedding planner and amazing at what she does. From helping us choose the vendors and color linens, to helping us solve a BIG issue 2 days before the wedding with our flowers. The service the night of the wedding was spot on and they knew how to keep the night flowing. At the end of the night, the staff helped (did most of it) clean up our decorations and such, so it made for an easy and quick departure. We couldn’t have asked for a better vendor and location for our wedding. We would recommend them to anyone wanting their wedding in the...