Gilligan's Island — Restaurant in Town of Sherburne

My wife and I have been going to Gilligan's usually once a weekend for a burger, fries, soda, and ice cream afterwards. We often order one of their liquor flavored cakes for a party. It's a nice treat going there. The caveat is....that when you order a burger you are asked to pull to the parking lot and one of the young girls brings the order to your car. It seemed that over the past several months the food was coming out cold. A couple of weeks ago, my wife and I waited for 40 minutes for our meal. I finally drove over to the window to see where our order was. The young girl asked if I had an order number....they never give an order number or receipt. I told them that if they could not supply the food, that I would want my money back. After all, $27.00 for two burger meals is no bargain. I was told that the girl who took our order went home and did not tell anyone. They asked that I park and they would bring out a new order. They did, in a timely manner, and refunded our money besides. Now, I would of never have brought this up except, yesterday my wife and I went there and ordered our usual. We waited again about 40 minutes. I was just about to go back to the window, when the girl came to my car with our order. She must of drew the short straw to be the one to bring us our meal. She appeared distraught as she handed it over and hesitantly told us that our order was misplaced. So now for $27.00 we had a COLD burger and fries....hardly appetizing on a cool fall afternoon. The owners of Gilligan's are hard workers. I am sure that they would not want their customers treated this way. I implore them to be more aware of their employees actions and hopefully implement a system from preventing this from happening again. If I was to have another incident such as this, I would think my business with Gilligan's would be...

Gilligan's, NEEDS to be a HISTORIC LANDMARK! When going to/leaving Binghamton or Pennsylvania, we always make a obsessive stop for Gilligan's. Never have we selected a ice cream, that's out-of-stock. And we order something different each visit. The inside, to most, may seem nothing fancy, and is very typical small-town diners, which can have better food than those over-rated fancy restaurants. Need a meal, they've got an entire menu. Ice Cream, is the most popular, all four seasons. The staff(The Gals), is always busy and very considerate. Public restroom, is kept clean, and the kitchen area, where all the ice cream is, is very sanitary. Three important factors to have returning customers. I find that average & below average Google reviews, are customers whom have poor attitudes and a general "I hate the world," moral. Ya stop-in at Gilligan's, ya just can't give'em a bad review when you taste the ice cream. Outstanding. Tasteful. Prompt. Welcoming. Devoted. Best-of-all: Ya cannot possibly miss the location. It's on Main Street. Just make sure you are attentive and obeying the speed limit. You'll get a ticket for going more than 5 mph over the posted...

The Buffalo chicken sub was just chicken tenders, topped with cheese, lettuce, and ranch... disappointed.

I asked the girl on the phone if the onion rings were breaded or battered, and she replies " I honestly don't know" and never answers. After seeing them I understand why she may have been confused as they were the most sickening things to look at, and not in a good way. They were dripping oil, soggy and very thick onions, burnt in only a few spots, and the crust oddly just slid right off. Huge disappointment as I absolutely love onion rings.

The curly fries are honestly just the same as Arby's. For spending almost 30 dollars on a dinner for my partner and I to spilt it was utterly disgusting. I would have been better off putting my tenders on a hot dog bun....

Update: stopped in for ice cream and ended up throwing it away and getting a refund due to their being hair and other objects in it,...