Long Island Bagel Cafe — Restaurant in Town of Smithtown

Been going to this place for years. Today I was left with a bad taste, literally.

The older tall lady takes my order for a bagel and places in toaster. While I stand in front waiting, see her cleaning the refrigerator containers: picking out the food stuck in the corner with her fingers/nails, brush it off (ummm the containers of food r open), n then wipe with a towel: again while the containers there r all open. The towel just sitting there from prior no clue if it’s clean and then just there again after the “clean up.”

I figured she would wash and changer her gloves but nope She continues to make my bagel lol I asked her to “change your gloves it’s disgusting your cleaning and went to make my food with the same gloves.” Has the nerve to give me attitude and raise her voice and tell me I am changing my gloves. I just walked out after seeing that.

This is truly disgusting to see someone carry this out. I’m sure when she would make her own food she would wash her hands and put on fresh gloves.

Need to have the health department come train the employees on proper sanitary techniques. Hopefully they haven’t or will make people sick.

STAY AWAY...

My wife and I recently had my daughters sweet 16 catered from LI Bagel Cafe in Nesconset. From the start of planning, the communication with the manager Randy was amazing! Every detail was paid close attention to, from the amount of food to order, 100 plus people, to the quality of food, we were very pleased and impressed. I would get random texts at 9 PM, "did you remember this"? It was a pleasure dealing with someone ho cared so much. We usually make some of the food ourselves and order certain things, but we felt completely comfortable leaving all of it to them and we were not sorry. The food was delivered on time, and was absolutely fresh, hot and delicious. As soon as I tasted the first bite, I texted the manager immediately and told him how happy everyone was. We also had a 6 foot bacon, sausage, egg and cheese delivered the next morning for out of town guests that was amazing! I can't say enough about the entire experience, I would definitely recommend having the LI Bagel Cafe cater your next party, no matter how big or small. I sure...

With so many choices, I will never again spend one dollar in this place, even though it is the most convenient on my way to the LIRR. I stopped to purchase 2 dozen bagels, cream cheese, and butter--a $63 purchase for a work meeting. There was no greeting, but I was asked if I could be helped. The only other words exchanged were, "would you like a receipt?" I answered, "yes, please." My two bags were not closed or gathered or even slightly slid nearer to me so I could take them. The receipt was still in the machine. I asked, with 2 full bags in my hand, "oh, is that my receipt?" And I was told, "yes , that's yours," WITH NO EFFORT TO EVEN TEAR IT OFF, OR HAND IT TO ME WITH MY 60 PLUS DOLLAR PURCHASE! So, putting one bag aside, I tore off my own receipt and left with no other words, not even "thank you". Going forward, leaving a few minutes earlier to get bagels a little further off my route is definitely the plan. You suck, LIBC Nesconset. It wouldn't kill you to be a little more courteous and offer service that is a little...