Dutch's — Restaurant in Town of Thompson

I would have given Dutch's a higher rating because the food is surprisingly good. However, this was our first time there and the service was poor. We were seated and a waiter came over to take our drink order. My wine was brought promptly, but we had no utensils and no napkins, so when my red wine dripped down the glass as it almost always does after a sip, I had no napkin with which to wipe the wine off my glass. Therefore, it ended up dripping on to my light blue cotton shorts and I'm now left with the visible memory of my glass of red wine. The waiter took our order when he brought the drinks. We ordered fried pickles, which were delicious; a cheeseburger with fries, also very good; and a veggie and chicken quesadilla, surprisingly good. However, we still had no utensils or napkins, the waiter never noticed and never brought them, and we had to ask. By the time utensils and napkins were brought (we were seated outside), our food had become tepid. While I was about to dig into the quesadilla, the container of sour cream got knocked onto the floor, which was jammed on the plate with a container of salsa. I wish the containers had been delivered separately, not jammed on to the plate with the quesadilla. I would have liked another container of sour cream, but no one came over to our table to ask how we were doing or if we needed anything. Long after we finished our meals, a waitress came over to ask us if we wanted dessert or the check, not the original waiter who took our order. No explanation, and it would have been nice if we were told about the switch. I told her about the dumped sour cream, and she asked me if I wanted another one. Um, NO, too late, because I already finished my meal, thanks and no thanks. We didn't leave a good tip because of the poor service. We usually leave at least 20%. We would go back and try once more because the food was good, and the fried pickles were awesome; but, if we get poor service again, that's it - we wouldn't go back a third time. Inattentive and inconsistent...

Very rude bartender. Went to the dining room to watch a football game with my son where we were told politely that they couldn’t change the game in that room. But that we could sit in the bar area and watch it there. We made our way to the bar area and took 2 bar stools to the pub tables. We were told we couldn’t move the bar stools from the bar. So we politely asked the bartender if we could sit at the bar to which she rudely told us that my son had to be 18 which was fine but we were offered no alternative and another attitude. I said can I just want to sit down and watch the game with my son and with no quick response I said something (negative comment) she just smiled and waved me goodbye. After decades of going to this place I have to stand on principle and still can’t believe I went through this. Needless to say, we went anywear else and had no problem. Having a miserable bartender is one thing but getting into an argument just so we could eat and watch the game, just not worth it. Will start going to a...

The food here tasted very good. However, my friends and I waited for 45 minutes for our food to come and the waitress had attitude the entire time that we were there, lots of eye rolling and snatching stuff from peoples hands, very rude and obnoxious if you come to Dutch’s in Rock Hill and you get Karissa S. as your waitress I strongly suggest asking for someone else. The amount of attitude from this lady was ridiculous!! We were a party of 6 and we were all extremely patient with her, but it shouldn’t have taken 45 minutes to get a salad plus appetizers out to the table. All food came at the same time (appetizers and the main course) And the food was warm at best. I have been a waitress myself, and I know how it is, but we all saw her sitting at the bar chitchatting with her friends. Unacceptable as a waitress. I also feel that she does this because the gratuity is automatically included when it’s a party...