Stayed here for a quick snowmobile trip. After riding through the evening we returned to our room for hot showers. We were surprised with apparent frozen pipes. After the first toilet use the toilet wouldn't fill up or flush so we had to manually use the trash can and fill it with water. The cold water for the shower worked but the hot did not along with the shower drain not draining water. With all of this we assumed some of the pipes must have froze up as it was -24° with a -35° wind chill. So we figured we'd try again in the morning as it was past hours to get a hold of anyone.
The heat was great and kept us nice and warm through our stay. And the room had a nice cabin look/feel to it.
In the AM we still couldn't use the toilet right or get hot water in the shower. The shower was still holding the cold water from the night before. So I messaged them on FB with our issues and also our assumption that it was weather/temp related which is out of their control and asked for some of our money back.
The owner was quick to respond within half an hour and apologized. She also agreed with our assumption on the pipe situation and remedied the situation the best she could and went wayyyy above and beyond with the remedy.
We stopped in for breakfast then and were offered our breakfast for free as well, but we kindly declined and wanted to pay for our own breakfast as the situation was already overly remedied by the owner.
Breakfast was delicious, big portions, and great price of less than $10/person and you WILL be full when you leave.
Location is right in front of the ski resort, right on the snowmobile trail, and has plenty of truck and trailer parking.
I would recommend staying here. And if you do happen to have any concerns or issues to reach out to the owners as they were very kind and quick to apologize and remedy the situation.
Only recommendations would be new mattresses as they are thin and squishy (you sink into them). Also in the winter months offer portable plug in heaters for the bathroom as the bathroom doesn't have...
Read moreMeh.... We were there for a scavenger hunt so our group figured we'd support the place....It was ok, I understand the staffing issues everyone is having so I will not complain about waiting a little bit longer, the street they had was nice and welcoming. The food was another story, it was nothing special, I ordered the spicy maple chicken wrap and it was bland/dry not at all spicy or mapley, I'm hoping someone just forgot to toss the chicken fingers or whatever they do to them. The sweet tater fries appeared to be straight out of the microwave, soggy. My wife ordered a medium well strip steak and it was rare, and full of fat. My wife's friend ordered the chicken fettuccine alfredo and it was very tasteless.... We will probably give them another try next time we're...
Read moreIf you arent a local dont bother coming here. Not friendly at. They dont care that youre spending your money at their place We spent a good amount of money here. Breakfast lunch. Dinner. Stayed a few nights. then on our last day were pretty much treated as "unwelcome" very expensive and food was not that great. And dont comment back with a 56 line excuse like you have on the last 10 people trying to make it ok. Wewill definitely not be coming back in the future. Go down the road to...
Read more